Storage & Service - Tripp-Lite SmartPro Serie Manuel De L'utilisateur

Basic Operation
Storage & Service
Storage
CAUTION! Your UPS has an internal power source. Its outlets may still deliver current, even
after the UPS is unplugged, until the UPS is completely turned OFF (deactivated). Before stor-
ing your UPS, turn it completely OFF: with the UPS ON and receiving utility power, press and
hold the POWER button for one second (an alarm will beep once briefly after the interval has
passed); then, unplug the UPS from the wall outlet. If you store your UPS for an extended peri-
od of time, recharge the UPS batteries once every three months: plug the UPS into a wall out-
let; allow it to charge for 4 to 6 hours; and then unplug it and place it back in storage. Note:
after you plug the UPS in, it will automatically begin charging its batteries; however, it will not
supply power to its outlets (see Quick Installation section). If you leave your UPS batteries dis-
charged for an extended period of time, they will suffer a permanent loss of capacity.
Service
Before returning your UPS for service, follow these steps:
1. Review the installation and operation instructions in this manual to ensure that the service
problem does not originate from a misreading of the instructions. Also, check that the UPS
System's circuit breaker(s) are not tripped. This is the most common cause of service inquiries
which can be easily remedied by following the resetting instructions in this manual.
2. If the problem continues, do not contact or return the UPS to the dealer. Instead, call Tripp
Lite at (773) 869-1233. A service technician will ask for the UPS's model number, serial num-
ber and purchase date and will attempt to correct the problem over the phone.
3. If the problem requires service, the technician will issue you a Returned Material
Authorization (RMA) number, which is required for service. If you require packaging, the tech-
nician can arrange to send you proper packaging. Securely pack the UPS to avoid damage dur-
ing shipping. Do not use Styrofoam beads for packaging. Any damages (direct, indirect, spe-
cial, incidental or consequential) to the UPS incurred during shipment to Tripp Lite or an autho-
rized Tripp Lite service center is not covered under warranty. UPS Systems shipped to Tripp
Lite or an authorized Tripp Lite service center must have transportation charges prepaid. Mark
the RMA number on the outside of the package. If the UPS System is within the 2-year war-
ranty period, enclose a copy of your sales receipt. Return the UPS for service using an insured
carrier to the address given to you by the Tripp Lite service technician.
continued
occurs, the UPS will normally switch to providing PWM sine wave
power from its battery reserves for as long as the distortion is present.
In areas with poor utility power or where the UPS's input power comes
from a backup generator, chronic waveform distortion could cause the
UPS to switch to battery too frequently, draining its battery reserves. You
may be able to reduce how often your UPS switches to battery due to wave
form distortion by experimenting with different settings for this dial. As
the dial is turned clockwise, the UPS becomes more tolerant of vari-
ations in its input power's AC waveform. NOTE: The further the dial is
adjusted clockwise, the greater the degree of waveform distortion the
UPS will allow to pass to connected equipment. When experimenting
with different settings for this dial, operate connected equipment in a
safe test mode so that the effect on the equipment of any waveform
distortions in the UPS's output can be evaluated without disrupting
critical operations.
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