Storage & Service - Tripp-Lite SMARTINT2200VS Manuel Du Propriétaire

Storage & Service
Storage
Before storing your UPS, turn it completely OFF: with the UPS ON and receiving utility
power, press and hold the ON/OFF/STANDBY button for one second (an alarm will beep
once briefly after the interval has passed); then, unplug the UPS from the wall outlet.
If you store your UPS for an extended period of time, recharge the UPS batteries once
every three months: plug the UPS into a wall outlet; allow it to charge for up to 4 hours;
and then unplug it and place it back in storage. Note: after you plug the UPS in, it will
automatically begin charging its batteries; however, it will not supply power to its outlets
(see Quick Installation section). If you leave your UPS batteries discharged for an extended
period of time, they will suffer a permanent loss of capacity.
Service
Before returning your UPS for service, follow these steps:
1. Review the installation and operation instructions in this manual to ensure that the
service problem does not originate from a misreading of the instructions. Also, check
that the UPS System's circuit breaker(s) are not tripped. This is the most common
cause of service inquiries which can be easily remedied by following the resetting
instructions in this manual.
2. If the problem continues, do not contact or return the UPS to the dealer. Instead,
call Tripp Lite at (773) 869-1233. A service technician will ask for the UPS's model
number, serial number and purchase date and will attempt to correct the problem over
the phone.
3. If the problem requires service, the technician will issue you a Returned Material
Authorization (RMA) number, which is required for service. If you require packaging, the
technician can arrange to send you proper packaging. Securely pack the UPS to avoid
damage during shipping. Do not use Styrofoam beads for packaging. Any damages
(direct, indirect, special, incidental or consequential) to the UPS incurred during
shipment to Tripp Lite or an authorized Tripp Lite service center is not covered under
warranty. UPS Systems shipped to Tripp Lite or an authorized Tripp Lite service center
must have transportation charges prepaid. Mark the RMA number on the outside of the
package. If the UPS System is within the 2-year warranty period, enclose a copy of your
sales receipt. Return the UPS for service using an insured carrier to the address given to
you by the Tripp Lite service technician.
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