Warranty And Service Contact Information - Horizon Hobby BNF Basic Blade 270 CFX Manuel D'utilisation

BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Further, in no event shall the liability of Horizon exceed the
individual price of the Product on which liability is asserted.
As Horizon has no control over use, setup, fi nal assembly,
modifi cation or misuse, no liability shall be assumed nor
accepted for any resulting damage or injury. By the act of use,
setup or assembly, the user accepts all resulting liability. If you
as the purchaser or user are not prepared to accept the liability
associated with the use of the Product, purchaser is advised to
return the Product immediately in new and unused condition to
the place of purchase.
Law
These terms are governed by Illinois law (without regard to
confl ict of law principals). This warranty gives you specifi c legal
rights, and you may also have other rights which vary from state
to state. Horizon reserves the right to change or modify this
warranty at any time without notice.
WARRANTY SERVICES
Questions, Assistance, and Services
Your local hobby store and/or place of purchase cannot provide
warranty support or service. Once assembly, setup or use of the
Product has been started, you must contact your local distributor
or Horizon directly. This will enable Horizon to better answer your
questions and service you in the event that you may need any
assistance. For questions or assistance, please visit our website
at www.horizonhobby.com, submit a Product Support Inquiry, or
call the toll free telephone number referenced in the Warranty
and Service Contact Information section to speak with a Product
Support representative.
Inspection or Services
If this Product needs to be inspected or serviced and is compliant
in the country you live and use the Product in, please use the
Horizon Online Service Request submission process found on
our website or call Horizon to obtain a Return Merchandise
Authorization (RMA) number. Pack the Product securely using a
shipping carton. Please note that original boxes may be included,
but are not designed to withstand the rigors of shipping without
additional protection. Ship via a carrier that provides tracking
and insurance for lost or damaged parcels, as Horizon is not
responsible for merchandise until it arrives and is accepted at
our facility. An Online Service Request is available at http://www.
horizonhobby.com/content/_service-center_render-service-
center. If you do not have internet access, please contact Horizon
Product Support to obtain a RMA number along with instructions
for submitting your product for service. When calling Horizon,

Warranty and Service Contact Information

Country of
Purchase
Horizon Service Center
(Repairs and Repair Requests)
Horizon Product Support
United States of
(Product Technical Assistance)
America
Sales
Service/Parts/Sales:
United Kingdom
Horizon Hobby Limited
Horizon Technischer Service
Germany
Sales: Horizon Hobby GmbH
Service/Parts/Sales:
France
Horizon Hobby SAS
Service/Parts/Sales:
China
Horizon Hobby – China
EN
Horizon Hobby
servicecenter.horizonhobby.com/Re-
questForm/
productsupport@horizonhobby.com
888-959-2304
sales@horizonhobby.com
888-959-2304
sales@horizonhobby.co.uk
+44 (0) 1279 641 097
service@horizonhobby.de
+49 (0) 4121 2655 100
infofrance@horizonhobby.com
+33 (0) 1 60 18 34 90
info@horizonhobby.com.cn
+86 (021) 5180 9868
you will be asked to provide your complete name, street address,
email address and phone number where you can be reached
during business hours. When sending product into Horizon,
please include your RMA number, a list of the included items,
and a brief summary of the problem. A copy of your original sales
receipt must be included for warranty consideration. Be sure
your name, address, and RMA number are clearly written on the
outside of the shipping carton.
NOTICE: Do not ship Li-Po batteries to Horizon. If you have any
issue with a Li-Po battery, please contact the appropriate Horizon
Product Support offi ce.
Warranty Requirements
For Warranty consideration, you must include your
original sales receipt verifying the proof-of-purchase
date. Provided warranty conditions have been met, your
Product will be serviced or replaced free of charge. Service or
replacement decisions are at the sole discretion of Horizon.
Non-Warranty Service
Should your service not be covered by warranty, service
will be completed and payment will be required without
notifi cation or estimate of the expense unless the
expense exceeds 50% of the retail purchase cost. By
submitting the item for service you are agreeing to payment of
the service without notifi cation. Service estimates are available
upon request. You must include this request with your item
submitted for service. Non-warranty service estimates will be
billed a minimum of ½ hour of labor. In addition you will be billed
for return freight. Horizon accepts money orders and cashier's
checks, as well as Visa, MasterCard, American Express, and
Discover cards. By submitting any item to Horizon for service,
you are agreeing to Horizon's Terms and Conditions found on
our website http://www.horizonhobby.com/content/_service-
center_render-service-center.
ATTENTION: Horizon service is limited to Product
compliant in the country of use and ownership. If
received, a non-compliant Product will not be serviced.
Further, the sender will be responsible for arranging
return shipment of the un-serviced Product, through
a carrier of the sender's choice and at the sender's
expense. Horizon will hold non-compliant Product for a
period of 60 days from notifi cation, after which it will be
discarded.
Contact Information
16
Address
4105 Fieldstone Rd
Champaign, Illinois, 61822 USA
Units 1–4 , Ployters Rd, Staple Tye
Harlow, Essex, CM18 7NS, United
Kingdom
Christian-Junge-Straße 1
25337 Elmshorn, Germany
11 Rue Georges Charpak
77127 Lieusaint, France
Room 506, No. 97 Changshou Rd.
Shanghai, China 200060