Before Calling Service - Philips 30PF9946D/37B Mode D'emploi

2355.4 en 02-11-2004
Tips

Before Calling Service

Symptoms
"Ghost" or
double images
No power
No picture
No picture and
power switched on
No sound
Good sound but
poor color or
no picture
Poor picture
Snowish picture
and noise
Television not
responding to
remote control
Control of
accessory devices
No stable or not
synchronized VGA
picture
Power
Miscellaneous
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Items to Check and Actions to follow
• This may be caused by obstruction to the antenna due to high rise buildings or hills.
Using a highly directional antenna may improve the picture.
• Check that the TV's AC power cord is plugged into the mains socket.
• Unplug the television, wait for 60 seconds.
The re-insert plug into the mains socket and turn on the television again.
• Check antenna connections at the bottom of the TV to see if it properly connected
to the TV.
• Possible broadcast station trouble.Try another channel.
• Adjust the contrast and brightness settings.Try another auto picture setting.
• Check the Closed Captions control. Some TEXT modes could block the screen.
• Switch your HDMI-source to a correct display mode.
• Your TV has a protective mode in case there is too much heat build-up.
Check the clearance around the vents of the device to be certain there are no
blocking walls or cabinets which would limit the air flow.
• Increase the VOLUME.
• Check that the TV is not muted, press the
• When no signal is detected, the TV automatically switches off the sound.
This is proper operation and does not indicate a malfunction.
• Adjust the contrast, color, tint and brightness setting.
Try another auto picture setting.
• Check the HDMI connection.
• Check the antenna connection.
• Check whether the batteries are working. Replace if necessary.
• Clean the remote control sensor lens on the TV.
• Operating range between TV and the remote control should not be > 240".
• You can still use the buttons on the top side of your TV.
• Check if the remote control is in the correct mode.
• The infrared signals of the screen may influence the reception sensibility of
other peripherals.
Solution: replace the batteries of the remote control of other devices.
E.g. keep away a wireless headphone from within a radius of 50".
Check if you have selected the correct VGA mode in your PC.
Your TV consumes energy in the standby mode. Energy consumption contributes
to air and water pollution. Power consumption: 2 W.
• Ambient temperature: +5~ +40°C
• Mains: 50/60 Hz - Auto voltage ranging from 96 to 140V.
• Power consumption: around 160W
• Standby consumption: < 2 W
• Weight (excl. packaging): 30PF9946: 40 Lbs; 37PF9946: 66 Lbs; 42PF9946: 92 Lbs
• Dimensions (wxhxd):
30PF9946: 895 x 490 x 110
37PF9946: 1130 x 600 x 85
42PF9946: 1215 x 660 x 90
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button on the remote control.