Unitron Moxi B-R Guide Des Produits page 26

Cause
Issue: not clear, distorted
Poorly fitting custom
molds/domes
Custom molds/domes
blocked with ear wax
Low battery
Plugged microphones
Issue: custom molds/domes falling out of ear
Poorly fitting custom
molds/domes
Custom molds/domes
not inserted properly
Issue: low volume on landline telephone
Telephone not
positioned properly
Hearing aids require
adjustment
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Possible remedy
Consult your hearing care
professional
Clean custom molds/domes.
See "Cleaning your hearing
aids. " Consult your hearing
care professional
Place hearing aids in
powered charger
Consult your hearing care
professional
Consult your hearing care
professional
See "3. Putting your hearing
aids on your ears." Remove
and reinsert carefully
Move telephone receiver
around ear for clearer signal
Consult your hearing care
professional
Cause
Issue: mobile phone calls not being heard through
hearing aid
Hearing aid is in flight
mode
Hearing aid is not paired
to the phone
Issue: indicator lights on the hearing aids are solid
red while in charger
Hearing aids are out
of their operating
temperature range
Issue: difficulty removing hearing aid from the charger
Hearing aids are being
pulled straight upwards
rather than using
rotational removal
Possible remedy
Turn hearing aid off and back
on again
Pair your hearing aid to your
mobile phone (again)
Ensure the hearing aids
are within the operating
temperature range of
+5° to +40° Celsius
(41° to 104° Fahrenheit)
Tilt hearing aids slightly
toward the lid as you remove
them from the charger
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