Warranty Conditions; Warranty Exclusions - Heatsail DISC Manuel D'utilisation

EN
4.

Warranty conditions

4.1. Warranty
Your DISC comes with a two-year, limited warranty. The original invoice will
serve as your proof of purchase. This warranty does not affect the buyer's
rights by virtue of the national legislation regarding the sale of consumer
goods.
This warranty is only valid if the DISC's installation and maintenance
have been carried out in accordance with the applicable standards
and regulations and instructions for the installation, use, cleaning and
maintenance of the product by qualified individuals who satisfy the legal
requirements.
The warranty term will commence from the date the goods were delivered.
Any defective goods will be reviewed by Heatsail or an authorized Heatsail
distributor. Once Heatsail has deemed a fault as a warranty situation, the
Heatsail unit(s) will be brought to a local authorized distributor for repair
and returned in a timely manner.
Heatsail and its distributors will not award any compensation for any direct
or indirect damage resulting from, or relating to, using the product.
The replaced parts will be under warranty for the remainder of the warranty
period from the date the goods are delivered.

4.2. Warranty exclusions

• The conditions for activating the warranty were not met.
• The parts appear to be defective as a result of negligence or
inappropriate use or incorrect maintenance.
• The installation has not been carried out in accordance with the legal
standards and not in accordance with the instructions provided in the
user manual.
• Any damage caused as a result of weather conditions, chemical and
electrochemical reactions, improper use, natural disasters, electrical
discharge, fire, a defective electrical installation, modifications or
mishandling to packaging, the handle and the electrical wiring.
• Any damage caused by transport.
10 Heatsail DISC® PENDANT