Maintenance; Troubleshooting - Eaton Pulsar Serie Manuel D'installation Et D'utilisation

5. Maintenance

5.1 Troubleshooting

If LED (21) or (22) is ON, a fault or an alarm has occurred.
Use the escape button (24) to stop the audio alarm.
1 The UPS does not start,
the alphanumeric display indicates:
COLD START NOK
CHECK AC WIRING
2 LED (22) is ON, the SWF LED (11) at
the rear of the UPS is ON.
The alphanumeric display indicates:
SITE WIR. FAULT
CHECK AC WIRING
3 LED (22) is ON,
the alphanumeric display indicates:
NO BATTERY
CHECK CONNECTION
4 LED (22) is ON,
the alphanumeric display indicates:
BATTERY FAULT
SERV REQUIRED
5 LED (21) is ON,
the alphanumeric display indicates:
OVERLOAD ALARM
REDUCE LOAD
6 LED (22) is ON,
the alphanumeric display indicates:
LOAD UNPROTECTED
OUTPUT OVERLOAD
7 LED (22) is ON,
the alphanumeric display indicates:
REDUCE LOAD
RESTART UPS
8 LED (22) is ON,
the alphanumeric display indicates:
OVERLOAD FAULT
REDUCE LOAD
LED (22) is ON,
9
the alphanumeric display indicates:
LOAD SHORT-CIRCU
CHECK WIRING
10 LED (22) is ON,
the alphanumeric display indicates:
INTERNAL FAULT
SERV REQUIRED
11 The alphanumeric display indicates:
REMOTE POWER OFF
RPO
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Indication Diagnostic
The AC input power is not
connected or is connected to the
UPS output.
Phase inversion on AC input
power. The UPS does not start.
The battery is incorrectly
connected.
A fault is detected on the battery. Replace the battery (see section
The load level exceeds the
programmed overload level or
UPS capacity.
The UPS is overloaded. Devices
connected to the UPS are
supplied directly by the AC input
source via the By-pass.
After repetitive overloads, the
UPS is locked in the By-pass
position. Devices connected to the
UPS are supplied directly by the
AC input source.
The UPS shut down automatically
because of overload at the UPS
output.
The UPS has shut down
automatically because of a short-
circuit at the UPS output.
A UPS internal fault has occurred.
There are two possible situations:
the load is still supplied, but
directly with AC input power via
the bypass,
the load is no longer supplied.
The Remote Power Off (RPO)
contact has been activated to shut
down the UPS.
Correction
Check the UPS is correctly
connected to the AC input power.
In an earthed-neutral system, to
correct the wiring, disconnect and
turn the AC-power outlet 180°
(DIN-SCHUKO type) or call an
electrician to modify the
connections.
For all other types of system,
disable the detection function.
Check battery connections (see
section 5.2, Battery-module
replacement).
5.2, Battery-module replacement).
Call the after-sales support
department.
Check the power drawn by the
connected devices and disconnect
any non-priority devices. Check
the programmed overload level.
Check the power drawn by the
connected devices and disconnect
any non-priority devices.
Check the power drawn by the
connected devices and disconnect
any non-priority devices.
Shut down and restart the UPS to
return to normal operation.
Check the power drawn by the
connected devices and disconnect
any non-priority devices.
Check the installation at the UPS
output (wiring, load equipment
faults).
Call the after-sales support
department.
Set the contact back to its the
normal position, and press the ON/
OFF button to restart.