Ordering Accessories; Frequently Asked Questions - Philips AVENT SCD843 Instructions

Ordering accessories

Assistance

Frequently asked questions

HOW TO USE / CONNECTING THE UNITS
Question
Why does the power-on
light of the baby unit
not go on when I switch
on the unit?
Why doesn't the parent
unit charge when I plug
it in?
Why doesn't the baby
unit charge when I plug
it in?
Why can't I establish a
connection?
Why is the connection
lost every now and
then?
Why are there sound
interruptions?
To buy accessories or spare parts, visit www.philips.com/parts-and-
accessories or go to your Philips dealer. You can also contact the Philips
Consumer Care Center in your country (see the international warranty leaflet
for contact details).
For assistance visit our website www.philips.com/avent or contact the
Philips Consumer Care Center in your country. You find contact details in the
worldwide guarantee leaflet.
This chapter summarizes the most common problems you could encounter
with the appliance. If you are unable to solve the problem with the
information below, visit www.philips.com/support for a list of frequently
asked questions or contact the Consumer Care Center in your country.
Answer
Perhaps the baby unit is not connected to the mains. Connect the baby unit
to the mains. Then set the on/off switch of the baby unit upwards to the ON
position to establish connection with the parent unit.
Perhaps the adapter is not plugged in properly. Make sure the adapter is
plugged into the wall socket properly.
The parent unit may already be fully charged. The battery status light will be
green when the battery is fully charged and the device is connected to the
mains power.
The baby unit does not have a charging function. The baby unit only works
when it is connected to the mains.
The baby unit and the parent unit are probably close to the outer limits
of the operating range or there is interference from other 2.4 GHz wireless
devices. Try a different location, decrease the distance between the units
or switch off other 2.4 GHz wireless devices (laptops, mobile phones,
microwaves, etc) . It can take up to 10 seconds before the connection
between the units is reestablished.
If the signal is lost, then the parent unit will make a beeping sound (3 quick
beeps every 20 seconds).
The baby and parent unit might be too close to each other, keep them at
least 1.5 meters/ 5 feet away from each other to prevent interference.
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