Warranty; Warranty Period; Warranty Claims - Tenneker BW-EC002 Manuel De L'utilisateur

Warranty

This Tenneker item has been produced according to the most
up-to-date production methods and is subject to permanent,
strict quality assurance.
HORNBACH-Baumarkt-AG, Hornbachstraße 11, 76879 Born-
heim/Germany (hereinafter referred to as Issuer) guarantees
the quality of the Tenneker barbecues according to the fol-
lowing terms and conditions.

1. Warranty period

The warranty period is 10 years. The warranty period starts
on the purchasing date. Please keep the original receipt or
original invoice safe to verify the purchasing date.
2. Warranty scope
The warranty applies exclusively to production or mate-
rial faults as well as covers and fire bowls that have rusted
through.
The warranty shall not apply to defects that are a conse-
quence of
• incorrect assembly or connection
• improper handling or use
• improper or insufficient maintenance or repairs
• violent damage
• use of spare parts that are not genuine parts
• unintended chemical, electrical or electronic influences
Furthermore, the warranty shall not include damage to wear-
ing parts caused by normal wear. The warranty shall also
exclude associated or consequential damage.
72 | ENGLISH
3. Warranty services
During the warranty period the Issuer shall test the faulty
item to determine whether or not it qualifies for warranty. In
the event that the item qualifies for warranty, the Issuer shall
repair the item or replace it free of charge for the warrantee.
If the item is no longer available for delivery at the time of the
warranty case, the Issuer shall be permitted to replace the
item with a similar product. The Issuer shall assume owner-
ship of the replaced item or parts thereof.
Warranty services (repairs or replacements) shall not extend
the warranty period. The warranty period shall also not re-
start upon providing warranty services.

4. Warranty claims

Please contact the nearest HORNBACH-Baumarkt branch to
claim the warranty. Find your nearest branch at www.horn-
bach.de or use the following Email address
"service@hornbach.com" to contact the Issuer.
Warranty claims shall be accepted upon presenting the origi-
nal receipt or original invoice only.
5. Legal rights
The warranty does not restrict your legal rights regarding
warranty and product liability.