Troubleshooting; Before You Send In The Appliance; If The Appliance Is Defective; Disposal - Dirt Devil Aqua Clean M319 Mode D'emploi

M319.book Seite 31 Donnerstag, 28. November 2013 2:39 14

6 Troubleshooting

6.1 Before you send in the appliance

6 Troubleshooting
WARNING:
Danger of injury! Never use a defective appliance or operate an appli-
ance with a defective power cord.
Before sending the appliance to Dirt Devil Customer Services, use the fol-
lowing table to check whether you can solve the problem yourself.
Problem Possible cause
Solution
Steam ready in- The overheating protection device has tripped due to
dicator is an empty water tank.
not on after
Disconnect power cord from mains, release the last re-
switching on or
serves of steam, let the appliance cool for about thirty
goes out just af-
minutes and fill the water tank (Chapter 3.5, "Filling
ter switching on
the water tank").
Water tank and/or heating elements are calcified.
Decalcify the appliance (Chapter 5.6, "If required: de-
calcify the appliance").
Water tank cap The pressure in the water tank is still too high or the
cannot be safety valve integrated into the water tank cap is stuck.
opened after
Press the steam button again to discharge any remain-
you have
ing steam. If this is not enough, press the red pin in the
pulled the
water tank cap with a sharp object (e.g. a pen) and re-
plug, dischar-
lease the water tank cap for opening in this way.
ged the remai-
ning steam,
and have allo-
wed it to cool
for at least 30
minutes.

6.2 If the appliance is defective

If the power cord of the appliance is damaged, it must be replaced by the
manufacturers, their authorised service representative or a similarly quali-
fied person to avoid danger.

6.3 Disposal

Dispose of the appliance in compliance with the environmental pro-
tection laws of your country.

6.4 Warranty

The statutory warranty regulations in accordance with the EU Directive
1999/44/EC apply.
Problem Possible cause
Solution
The appliance The child safety device/lock (Fig. 1/22) of the steam
is steam ready, button (Fig. 1/21) is not released.
but no steam is
Release the child safety device/lock of the steam but-
produced when
ton (Chapter 4.2, "Steam cleaning procedure").
the steam but-
The steam channels are calcified.
ton is pressed
Decalcify the appliance (Chapter 5.6, "If required: de-
calcify the appliance").
The nozzles are clogged by limescale.
Clean the nozzles , e.g. using the cleaning needle
(Fig. 1/47*, *optional).
The floor is The cleaning-cloth may have been dirty or have be-
spotty after come worn-out due to improper care.
cleaning
Replace the cloth with a clean or new one (Chapter
6.3, "Disposal").
You may have been cleaning too long in one place.
Never work the steam cleaner on one spot for too long.
NOTE:
If you cannot solve the problem following these instructions, contact Dirt
Devil customer service Page 102, "International Service".
Never use a defective appliance or operate an appliance with a defective
power cord. Bring or send defective appliances to a specialist dealer or to
Dirt Devil Customer Services for repair. Address Page 102, "International
Service".
Electrical waste may not be disposed of together with domestic waste. Use
local old-appliance collection points instead.
In non-EU countries the minimum requirements of the warranty in the re-
spective country apply.
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