LG A275 Guide De L'utilisateur page 124

Troubleshooting
Message
Charging error
38
Possible Causes
Battery is not charged
Outside temperature is too
hot or cold
Contact problem
No voltage
Charger defective
Wrong charger
Battery defective
Possible Corrective Measures
Charge battery.
Make sure phone is charging under normal
temperatures.
Check the charger and connection to the phone.
Check the battery contacts and clean them if
necessary.
Plug into a different socket.
If the charger does not warm up, replace it.
Only use original LG accessories.
Replace battery.