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en-us Faults – what to do?
Water dispenser
The water dispenser is not functioning.
No water supply
Low water pressure.
Kink in water hose.
Water is leaking out of the appliance.
Supply line connection is not tight.
Recently installed filter.
Water is dripping from dispenser.
Any other source.
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Ice maker
The ice maker is not functioning.
Ice cube production has been switched off.
No water supply
Ice maker without power.
Ice cube production is low.
Appliance just plugged in.
Recently dispensed a large amount of ice cubes.
Low water pressure.
Door(s) or drawer opened frequently or for an extended
period of time.
Ice cube production stops even though the ice cube bin is
not yet full.
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32
Check water connection, make sure the water supply is turned on and contact a
certified plumber if necessary.
Appliance needs to be connected in accordance with instructions.
~ "Water connection" on page 13
If a reverse osmosis water filtration system is connected to your refrigerator
water supply, install a bypass filter. New bypass filter can be purchased from
customer service and our website.
~ "Water filter" on page 19
The water filter is blocked or needs to be replaced.
Turn off water supply, straighten out kink. Replace the water hose if necessary.
Check if the connections are fastened firmly and the water hose is undamaged.
Replace the water hose if necessary.
When changing, some water will drip from the filter. Wipe drips dry with a soft
cloth.
~ "Water filter" on page 19
Air may be trapped in the water system. To remove air, allow water to dispense
for at least 5 minutes and discard. Repeat this step if you still experience water
dripping.
After dispensing, a few drops of water are normal. To minimize, slowly remove
your glass from the dispenser.
Please contact customer service.
~ "Customer service" on page 33
Switch on ice cube production.
~ "Switching ice cube production on or off" on page 27
Check water connection, make sure the water supply is turned on and contact a
certified plumber if necessary. Switch off the appliance and back on again.
Check whether ice cubes are being produced after 2 hours.
Disconnect the appliance from power for 1 minute, either by removing the power
cord from the wall outlet or by switching off the circuit breaker. After reconnect-
ing the appliance, if error persists please contact customer service.
~ "Customer service" on page 33
It can take several hours for the first batch of ice.
~ "; Ice maker" on page 27
It could take up to 48 hours until the ice cube bin is full again.
Appliance needs to be connected in accordance with instructions.
~ "Water connection" on page 13
Wait at least 2 hours for the temperature in the appliance to cool down.
Never store bottles, food or the ice scoop in the ice cube bin. Otherwise the ice
maker will not detect the actual fill level of the bin.
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