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TROUBLESHOOTING

Symptom
Remedy
Sound cannot be heard.
• Adjust the volume to the optimum level.
• Check the cords and connections.
"MISWIRING CHECK
Turn the power off, then check to be sure the terminals of
WIRING THEN PWR ON"
the speaker wires are insulated properly. Turn the power
appears.
on again.
"PROTECTING SEND
Send the unit to the nearest service center.
SERVICE" appears.
Source cannot be selected.
Check the [SRC SELECT] setting. (  4)
• Radio reception is poor.
Connect the antenna firmly.
• Static noise while
listening to the radio.
Disc cannot be ejected.
Press and hold
to drop the disc when it is ejected.
"IN DISC" appears.
Make sure nothing is blocking the loading slot when you
eject the disc.
"PLEASE" and "EJECT"
Press , then insert the disc correctly.
appear alternately.
Playback order is not as
The playback order is determined by the file name (USB)
intended.
or the order in which files were recorded (disc).
Elapsed playing time is not
This depends on the recording process earlier.
correct.
"NOT SUPPORT" appears
Check whether the track is a playable format. (  12)
and track skips.
"READING" keeps flashing. • Do not use too many hierarchical levels and folders.
• Reload the disc or reattach the USB device.
"CANNOT PLAY" flashes
• Check whether the connected device is compatible with this
and/or connected device
unit and ensure the files are in supported formats. (  12)
cannot be detected.
• Reattach the device.
14
to forcibly eject the disc. Be careful not
Symptom
Remedy
The iPod/iPhone does not
• Check the connection between this unit and iPod/iPhone.
turn on or does not work.
• Detach and reset the iPod/iPhone using hard reset.
Correct characters are not
This unit can only display uppercase letters, numbers,
and a limited number of symbols. (  4)
displayed.
• Sound cannot be heard
• Reconnect the Android device.
during playback.
• If in [AUDIO MODE], launch any media player
• Sound output only from
application on the Android device and start playback.
the Android device.
• If in [AUDIO MODE], relaunch the current media player
application or use another media player application.
• Restart the Android device.
• If this does not solve the problem, the connected Android
device is unable to route the audio signal to unit. (  13)
Cannot playback at [AUTO
• Make sure JVC MUSIC PLAY APP is installed on the
MODE].
Android device. (  5)
• Reconnect the Android device and select the appropriate
control mode. (  6)
• If this does not solve the problem, the connected Android
device does not support [AUTO MODE]. (  13)
"NO DEVICE" or "READING"
• Switch off the developer options on the Android device.
keeps flashing.
• Reconnect the Android device.
• If this does not solve the problem, the connected Android
device does not support [AUTO MODE]. (  13)
Playback is intermittent or
Turn off the power saving mode on the Android device.
sound skips.
"CANNOT PLAY"
• Make sure Android device contains playable audio files.
• Reconnect the Android device.
• Restart the Android device.
If you still have troubles, reset the unit. ( 3)

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