Troubleshooting - Sony DSC-1024G Mode D'emploi

Troubleshooting

If you are having problems, check the countermeasures for each symptom listed below.
If the problem still cannot be solved, contact your nearest service facility.
Symptom
No picture
The sync signal streaks on the
screen (does not stabilize).
Picture is greenish.
Picture is purplish.
Picture is too large.
Remote commander does not
function.
Remote commander malfunctions.
The POWER indicator flashes.
"NOT APPLICABLE" is displayed on
the screen.
"NO REFERENCE" is displayed on
the screen, and the GEN-LOCK
indicator on the front panel flashes.
"WRONG REFERENCE" is displayed
on the screen, and the GEN-LOCK
indicator on the front panel flashes..
Check and countermeasure
• Check if the indicator of the ON/OFF switch is lit.
If not, make sure the power cord is connected and press the ON/OFF switch.
• Check if the monitor/projector is turned on.
• Check if the OUT indicator matching the monitor/projector is lit (see page 47).
• Check if the monitor/projector is connected securely using the built-in test patterns.
• Check if the correct INPUT SELECT button has been pressed.
• Check if the input source equipment is turned on and input source is being played.
• Check if one of the IN indicators is lit.
If not, make sure the input source equipment is connected correctly.
If equipment is connected to VIDEO 3 IN, set the SYNC AUTO/ON G selector to
AUTO.
• If the VIDEO OUT D-sub connector is used, check to see if the RGB/YBR selector and
SYNC SEP/COMP selector of the VIDEO OUT section are correct.
• If the input source equipment is a computer connected to VIDEO 3 IN, set the SYNC
AUTO/ON G selector to ON G.
• If the input source equipment is a computer connected to VIDEO 3 IN, set the RGB/YBR
selector to RGB.
• Adjust the size of the picture using the SIZE buttons.
• Press the ZOOM – button to set the zooming size to x1.
• Check the type of your remote commander and set the COMMAND MODE selector
correctly (see page 40).
• This unit functions with remote commanders for Sony TVs and projectors only.
• Disconnect the plug from the CTRL S IN jack.
• Set the COMMAND MODE selector to OFF.
• The built-in thermal protector may have functioned. Check if the surrounding
temperature is too high.
• Press the POWER switch to turn the unit off. Then press it again and check the POWER
indicator. If the POWER indicator still flashes, consult your dealer.
• Press the POWER switch to turn the unit off. Then press it again and check the fan. If the
fan does not work, consult your dealer.
• You have pressed a button that does not function in the current operating mode.
• The black burst signal is not input to the VIDEO 1 IN connector when GEN LOCK is set to
ON on the MENU 2 screen.
• The format of the black burst signal input from the signal generator does not correspond with
the output signal format (NTSC or PAL) of the converter.
45