Hardware Setup Troubleshooting - HP Deskjet F2100 Série Guide D'utilisation

3. Double-click HP Uninstaller.
Follow the onscreen instructions.
4. After the software is uninstalled, disconnect the HP All-in-One, and then restart your computer.
NOTE:
computer. Do not connect the HP All-in-One to your computer until after you have reinstalled
the software.
5. To reinstall the software, insert the HP All-in-One CD-ROM into your computer's CD-ROM drive.
6. On the desktop, open the CD-ROM and then double-click HP All-in-One Installer.
7. Follow the onscreen instructions and the instructions provided in the Setup Guide that came
with the HP All-in-One.

Hardware setup troubleshooting

This section contains hardware troubleshooting information for the HP All-in-One.
The HP All-in-One will not turn on
Cause: The HP All-in-One is not properly connected to a power supply.
Solution
• Make sure the power cord is firmly connected to both the HP All-in-One and the power
adapter. Plug the power cord into a power outlet, surge protector, or power strip.
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• If you are using a power strip, make sure the power strip is on. Or, try plugging the
HP All-in-One directly into a power outlet.
• Test the power outlet to make sure it is working. Plug in an appliance that you know works,
and see if the appliance has power. If not, then there might be a problem with the power
outlet.
• If you plugged the HP All-in-One into a switched outlet, make sure the switch is on. If it is
switched to on but still does not work, then there might be a problem with the power outlet.
Cause: You pressed the On button too quickly.
Solution: The HP All-in-One might not respond if you press the On button too quickly. Press
the On button once. It might take a few seconds for the HP All-in-One to turn on. If you press
the On button again during this time, you might turn the device off.
CAUTION:
Unplug the HP All-in-One from the power outlet and contact HP. Go to:
support. If prompted, choose your country/region, and then click Contact HP for information
on calling for technical support.
It is important that you disconnect the HP All-in-One before restarting your
Power connection
Power cord and adapter
Power outlet
If the HP All-in-One still does not turn on, it might have a mechanical failure.
www.hp.com/
Hardware setup troubleshooting 11