Examine the appliance and its supply cord frequently for signs of wear or damage.
lf there are such signs or in the case of malfunction, contact an authorised technical
service centre.
This chapter describes the most common problems that can arise using the appliance.
If the problems cannot be solved with the information below, please contact the
Authorised Assistance Centre.
Problem
The LEDs on the control unit
do not light up.
Error E1 appears on the
display
Error E2 appears on the
display
The product has been used
incorrectly or is damaged.
The power cable or another
internal wire is damaged.
The control unit is damaged.
There are holes or tears in the
fabric or stubborn creases that
do not spread out.
TROUBLESHOOTING
Check that the control unit plug is fully inserted in
the socket (3). If the LEDs remain off, remove the
control unit plug from the socket (3) and return the
heated mattress cover to an authorised technical
service centre.
Turn the control unit off and remove the plug from the
socket (3). Check that the control unit connector (2)
is fully inserted in the heated mattress cover connec-
tor (1) and reinsert the plug in the socket (3). If the
display continues to show E1, return the heated mat-
tress cover to an authorised technical service centre.
Return the heated mattress cover to an authorised
technical service centre to be checked.
Solution
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