Low Power Radio Shutdown; Phone Number Call Direction; C24 Communications Remote Programming; Troubleshooting Guide - Johnson Controls 3G4010 V4.0 Manuel D'installation

Table 7: Firmware update process
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During the firmware update process, the LEDs cycle individually in a chaser pattern (different from the Advanced
Carrier Selection pattern). l The unit automatically restarts after a successful update.
Note: Several resets occur during a single firmware update session.
Note: The unit re-requests programming after a firmware update. The version number is updated and
viewable viaC24 Communications.
Note: The 3G4010/LE4010/LE4010E must not be powered down during a firmware update.
Note: The 3G4010/LE4010/LE4010E will not process remote firmware update requests while the following
troubles are present.
• Input Power Trouble
• Low Battery Trouble

Low power radio shutdown

When the battery voltage reaches the low battery threshold of 10.5V, the unit turns off the radio to prevent
unnecessary network registrations. In this state, the unit does not communicate any events.
Radio shutdown is indicated by the LEDs as follows:
• Red LED indicates low battery trouble.
• Two green LEDs blinking on/off together indicates the radio is not ready.
This LED sequence is displayed until the low battery voltage is restored and the radio is enabled again.

Phone number call direction

The PTM phone numbers to receiver group 1 or 2 are programmable. The number programmed in the
communicator must also be programmed as the panel phone number. When the communicator detects the phone
number, it communicates to the receivers of the corresponding group.
Note: If no PTM phone number is programmed, all panel calls go to Receiver Group 1.

C24 Communications remote programming

The inputs, outputs, and other features of the 3G4010/LE4010/LE4010E can be remotely programmed through the
C24 Communications website for fast and convenient installation using the Internet.
Note: This programming option has not been investigated by UL.

Troubleshooting guide

Powering up the 3G4010/LE4010/LE4010E – When powering up the 3G4010/LE4010/LE4010E, always connect the
battery (if used) first before applying AC power.
Wiring primary – R-1/T-1 of 3G4010/LE4010/LE4010E to RING/TIP of control panel, DC power from control panel or
DC transformer to DC input, backup battery.
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3G4010 V4.0 / LE4010 V5.1 / LE4010E V5.1 Installation manual
Troubleshooting guide
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