Hkoenig rp320 Manuel D'instructions page 9

¡ Do not immerse the Cool Touch Base with Heating
Element in water or any other liquids. Wipe the unit base
with a damp cloth and dry thoroughly.
¡ To avoid scratching the non-stick surface, do not use
harsh or abrasive cleaning agents.
¡ Reassemble the Electric Grill and BBQ after drying and
then store.
If foods have burnt onto the grill plate, leave it to soak
for a few hours, and then clean it as described above.
TROUBLE SHOOTING:
Symptoms
Grill not heating.
Odors or smoke coming from
under the grill surface.
WARRANTY
The warranty period for our products is 2 years, unless otherwise stated, starting from the date of
initial purchase or the date of delivery.
If you have any problems or questions, you can easily access our help pages, troubleshooting tips,
FAQ, and user manuals on our service site: https://sav.hkoenig.com.
By typing the reference name of your device in the search bar, you can access all available online
support, designed to best meet your needs.
If you still cannot find an answer to your question or problem, then click on "Did the answer solve
your problem?". This will direct you to the Customer Support Request Form, which you can fill out
to validate your request and get help.
WARRANTY CONDITIONS
The warranty covers all failures occurring under normal use, in accordance with the usage and
specifications in the user's manual.
Possible Cause
Plug fuse failed.
Thermostat set low or off.
Insufficient water in drip
tray.
Solution
Replace with another of the same type
and rating.
Increase thermostat setting.
Add water, taking care as the drip tray
will be hot.