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or replace it with the same or a comparable
product.
What is not covered under this guarantee?
• Normal wear and tear.
• Deliberate damage or due to negligence,
damage caused by failure to follow the op-
erating instructions, improper installation
or connection to the incorrect voltage,
damage caused by chemical or electro-
chemical reactions, rust, corrosion or water
damage, including but not limited to dam-
age caused by excessive limescale in the
water pipes, and damage caused by
weather and natural events.
• Consumable parts including batteries and
lamps.
• Non-functional and decorative parts which
do not affect normal use of the appliance,
including any scratches and possible color
differences.
• Accidental damage caused by foreign ob-
jects or substances and cleaning or un-
blocking of filters, drainage systems or
soap drawers.
• Damage to the following parts: ceramic
glass, accessories, crockery and cutlery
baskets, feed and drainage pipes, seals,
lamps and lamp covers, screens, knobs,
casings and parts of casings. Unless such
damages can be proved to have been
caused by production faults.
• Cases where no fault could be found during
a technician's visit.
• Repairs not carried out by the IKEA-appoin-
ted service provider or by an authorised
service partner, or repairs where non-ori-
ginal parts have been used.
• Repairs caused by installation which is
faulty or not according to specification.
• The use of the appliance in a non- domestic
environment i.e. professional use.
• Damage due to transportation. If the cus-
tomer transports the appliance to his/her
home or to another address, IKEA cannot
be held responsible for any damage which
occurs during transportation. However, if
transportation to the customer's address is
carried out by IKEA, any damage due to
transportation will be covered by this war-
ranty.
• Cost for carrying out the initial installation
of the IKEA appliance. If an IKEA-appointed
service provider or its authorised service
partner repairs or replaces the equipment
under the warranty, in any case the sup-
plier or authorised service partner must
also reinstall the repaired appliance or the
replacement appliance, where necessary.
These limitations do not apply to work carried
out properly by qualified personnel and using
original parts to adapt the appliance to the
safety standards of another EU country.
How country law applies
The IKEA guarantee gives you specific legal
rights, which cover or exceed all the local
legal demands. These conditions do not,
however, in any way limit the consumer's
rights outlined in the local legislation.
Area of validity
For household appliances purchased in an EU
country and transferred to another EU
country, the services will be provided under
the warranty conditions which apply in the
new country. An obligation to carry out
services in the framework of the guarantee
exists only if the appliance complies and is
installed in accordance with:
• the technical specifications of the country
in which the guarantee claim is made;
• the Assembly Instructions and User Manual
Safety Information.
The dedicated AFTER SALES for IKEA
appliances:
Please don't hesitate to contact IKEA
appointed Authorized Service Centre to:
1. make a service request under this
guarantee;
2. ask for clarifications on installation of the
IKEA appliance in the dedicated IKEA kitchen
furniture. The service will not provide support
or clarifications about:
• the installation of complete IKEA kitchens;
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