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Note: Make sure the rubber gaskets seal properly with the appliance all around the door before
tightening the hinge screws.
Replacing the lighting lamp
This device is made up of light-emitting diodes (LEDs). This type of diode
cannot be changed by the consumer. The lifespan of these LEDs is
normally sufficient for no changes to be made. However, if, despite all
the care taken during the manufacture of your device, the LEDs are
defective, please contact your after-sales service for any intervention.
7. TROUBLESHOOTING GUIDE
You can solve some common problems on your own and easily, thus saving the cost of a repair
call. Try the following suggestions to see if your problem can be solved without help from a
troubleshooter.
Problems
power cut
Unusual noises
The device does
not cool enough
Unit does not cool
at all
Frost forms inside
your device
Some foods are not
completely frozen.
Frozen meats have
white stripes
Solutions
During a power outage, frozen food will be preserved for
approximately 10h
Do not open the freezer too often during a power outage.
✓ Check the adjustment of the feet of your device and its stability.
✓ Check that it is not in contact with a wall.
✓ Check that all removable parts (bins, shelves, drawers, flaps, etc.)
are in place.
✓ Check if the temperature is set correctly. If not, adjust the
temperature appropriately.
✓ Check that you have not put a large quantity of food or hot food in
your appliance.
✓ Be careful not to open the door of your appliance too often or leave
it open.
✓ Check that the door is tightly closed.
✓ Position your device away from any source of heat.
✓ Make sure that the ventilation around the device is respected.
✓ It is normal that the freezer is not operating during the defrost cycle,
or for a short time after the appliance is switched on to protect the
compressor
✓ Check if your device is properly connected.
✓ Check if the circuit breaker in your house is not cut, if the fuse is
not blown or is not unscrewed.
✓ Be careful not to open the door of your appliance too often or leave
it open.
✓ Check that the air outlets are not blocked by food and ensure the
compartment food is placed within the appliance to allow sufficient
ventilation.
✓ To remove the frost, please refer to the "Cleaning and care"
chapter.
✓ It is quite normal that foods that contain a lot fats or alcohol are not
completely frozen and remain partially soft (ice cream, fruit juice,
etc.).
✓ Check if the temperature of your device is set correctly and is not
too low.
✓ Check to see if you have stored these meats too long in the freezer.
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