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Troubleshooting
The fixture does not turn on.
The battery may be empty. Connect it to the power cable and try again.
The fixture turns on and the display is on, but the LEDs do not emit light.
The fixture could be set to BLACKOUT mode, set to is DMX Hold and doesn't receive a valid
signal. It is good practice to do a Factory Reset.
The fixture is not working correctly - it does not display the color or
effect chosen.
The fixture may still be operating under a previous setting. It is good practice to do a Factory
Reset.
After completing a RESET SETTINGS, the fixture still cannot be
controlled.
Please turn off the light and turn on again,if cannot be controlled, too, please consult authorized
personal.
The fixture does not run long enough on battery.
The required RUNTIME can be set. It defaults to several hours. To achieve a greater battery
runtime, set the RUNTIME to the required value.
Alternatively, program the fixture to only display colors that use less power, such as Red, Green,
Blue and White.
If the runtime is still too short, consider that it is reduced slightly if the battery is very cold.
The power cable is connected but the fixture is not charging.
The battery may be fully charged. Please read our user manual for more details. The fixture will
only commence charging when its battery has a temperature of 45° or less. Turn the fixture off
and let it cool down; once cold enough, it will start charging. If it still not charging, please
consult authorized personal.
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