Gaggia Milano VIVA STYLE Mode D'emploi page 16

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16
Problem
The milk does not froth.
It is not possible to
prepare a cappuccino.
No coffee or only drops
of coffee come out of the
machine.
Coffee flows out along the
edges of the filter holder.
The machine switches
off while brewing coffee
or dispensing hot water
(RI8437, RI8435, RI8433).
Gaggia Viva WEU_export_30029_72.indd 16
Possible cause
You used a type of milk that
is unsuitable for frothing
(powdered milk or low-fat
milk).
The classic milk frother is not
clean.
There is no steam left in the
boiler.
The hot water/steam knob is
in the 'open' setting (turned
anticlockwise).
Scale has built up inside the
machine.
The ground coffee filter or
coffee pod filter in the filter
holder is clogged.
You used an unsuitable
coffee pod.
The ground coffee you use is
ground too finely.
The ground coffee was
pressed into the ground
coffee filter
There is too much ground
coffee in the ground coffee
filter.
You have not attached the
filter holder to the brew unit
properly.
The upper edge of the filter
holder is not clean.
The coffee pod is not
inserted correctly.
There is too much ground
coffee in the ground coffee
filter.
The energy saving modus
is on
Solution
Only use cold whole milk for frothing.
Clean the classic milk frother.
Prime the circuit.
Turn the hot water/steam knob to the
'closed' setting (turned clockwise).
Descale the machine
Clean the ground coffee filter or coffee
pod filter.
Use a coffee pod suitable for this
machine.
Use ground coffee with a coarser grind.
Make sure you do not press the ground
coffee into the ground coffee filter.
Reduce the quantity of ground coffee in
the ground coffee filter.
Attach the filter holder correctly.
Clean the upper edge of the filter holder.
Insert the coffee pod correctly. Make
sure its edges do not stick out beyond
the edge of the filter holder.
Reduce the amount of ground coffee
in the ground coffee filter with the
measuring scoop.
Set the main switch to 'I' to switch the
machine back on.
21/12/2018 10:55:48