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Problem
The appliance fills with
water and drains imme‐
diately
The appliance does not
drain the water.
The spin phase does not
operate or the washing
cycle lasts longer than
usual.
There is water on the
floor.
You cannot open the ap‐
pliance door.
The appliance makes an
unusual noise and vi‐
brates.
The programme duration
increases or decreases
during programme exe‐
cution.
Possible solution
•
Make sure that the drain hose is in the correct position. The
hose may be positioned too low. Refer to "Installation instruc‐
tion".
•
Make sure that the sink spigot is not clogged.
•
Make sure that the drain hose has no kinks or bends.
•
Make sure that the drain filter is not clogged. Clean the filter, if
necessary. Refer to "Care and cleaning".
•
Make sure that the connection of the drain hose is correct.
•
Set the drain programme if you set a programme without drain
phase.
•
Set the drain programme if you set an option which ends with
water in the tub.
•
Set the spin programme.
•
Make sure that the drain filter is not clogged. Clean the filter, if
necessary. Refer to "Care and cleaning".
•
Adjust manually the items in the tub and start the spin phase
again. This problem may be caused by balance problems.
•
Make sure that the couplings of the water hoses are tight and
there is not water leakages.
•
Make sure that the water inlet hose and the drain hose have
no damages.
•
Make sure you use the correct detergent and the correct
quantity of it.
•
Make sure that a washing programme that ends with water in
tub, has been selected.
•
Make sure that the washing programme is finished.
•
Set the drain or the spin programme if there is water in the
drum.
•
Make sure that the appliance receives electrical power.
•
This problem may be caused by a failure of the appliance.
Contact the Authorised Service Centre.
•
Make sure the levelling of the appliance is correct. Refer to
"Installation instruction".
•
Make sure that the packaging and/or the transit bolts are re‐
moved. Refer to "Installation instruction".
•
Add more laundry in the drum. The load may be too small.
•
The SensiCare System is able to adjust the programme dura‐
tion according to the type and the laundry load size. Refer to
"The SensiCare System load detection" in "Daily Use" chap‐
ter.
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