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Service
Troubleshooting
If you encounter a problem, it often will merely be
something minor. Before you call customer service,
consider the suggestions and instructions below:
Fault
Cooktop is not working The electric power supply has been
is flashing on the
"
element display
flashes on all
"
element displays. An
accoustic signal
sounds
The cooktop turns off
by itself
The display flashes
(no power) when you
place a pan on an
induction element
The SpeedBoost func-
tion display flashes and
then turnes off
and numbers A fault in the electronic system has
Display
"
and numbers A fault has been detected.
Display
"
--------
18
Possible cause
interrupted.
The appliance has not been
correctly connected following the
connection diagram.
Electronic system malfunction.
The touch control zone is wet, very
dirty, food has boiled over, or an
object is lying on top of the touch
control zone.
The main switch has been activated
continuously for more than
5 seconds.
The main switch has been touched
unintentionally.
The pan is not ferromagnetic
The diameter of the pan is to small. Use a pan with an appropriate diameter for the
The element is too hot.
occurred.
CAUTION
9
Repairs should only be done by a trained servicer.
Improper repair of your appliance may result in risk
of severe physical injury or death.
Measure
Use other electrical appliances to check if there has
been a power outage. Check to see if there is a
problem with the circuit breaker for the electrical
installation.
Make sure that the appliance has been connected
correctly.
Contact the Technical Assistance Service.
Clean the touch control zone, or remove the object.
Lightly touch the corresponding touch key. The
flashing should stop.
Press the power key again. Reset the cooktop.
Press the main switch again. Reset the cooktop.
Check the bottom of the pan with a magnet.
element.
If the display still does not light up when you turn the
element off and on again, disconnect the appliance
at the circuit breaker. Wait 20 seconds and then
reconnect it.
The SpeedBoost function operates the element with
the highest possible power. During long cooking
times, it is possible that the function will turn the
element off to protect the cooktop from overheating.
You can continue to use the cooktop if the display is
not flashing.
Turn the appliance off and back on at the fuse or
circuit breaker. If the same fault occurs again,
disconnect the appliance and call
Technical Assistance Service.
The following table of error messages lists actions
you can take to correct the problem
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