Fault
The cleaning robot is not
returning to the charging
station
The cleaning robot pro-
duces unusual noises
The cleaning robot does
not continue cleaning
The cleaning robot does
not clean efficiently or
leaves dust behind
The cleaning robot can-
not connect to
the WLAN/The cleaning
robot goes offline
24
Cause
Battery is discharged.
The cleaning robot is too far away from
the charging station.
Not enough space around the charging
station.
There are too many obstacles around the
charging station.
The cleaning robot remaps its environ-
ment when it has been moved over a
longer distance.
The cleaning robot was not started from
the charging station. In this case, it only
returns to the place from which it was
started.
A foreign object could be caught in the
brush, the side brush or in a wheel.
The cleaning robot is in "Do not disturb"
mode.
The cleaning robot is being charged
manually or has been placed in the
charging station.
The 2-in-1 dust container with water res-
ervoir or the dust container is full.
The filter is clogged.
A foreign object has become caught in
the brush
The cleaning robot is not connected to
the network or is not within the range of
the WLAN signal.
The WLAN signal is too weak.
Rectification
1. Manually place the cleaning robot on the
charging station and let it charge complete-
ly.
1. Move the cleaning robot closer to the
charging station.
2. Manually place the cleaning robot on the
charging station.
1. Ensure that there is sufficient space
around the charging station, see chapter
Setting up the charging station.
1. Place the charging station in a more open
area, see chapter Setting up the charging
station.
1. Manually place the cleaning robot on the
charging station.
1. Manually place the cleaning robot on the
charging station.
1. Switch off the cleaning robot.
2. Remove any foreign objects.
1. Ensure that the cleaning robot is not in "Do
not disturb" mode.
1. Wait until the cleaning robot is fully
charged.
1. Empty the 2-in-1 dust container with water
reservoir or the dust container, see chapter
Emptying the 2-in-1 dust container with wa-
ter reservoir. Emptying the dust container
1. Clean the filter, see chapter Cleaning the
filter
1. Clean the brush, see chapter Cleaning the
brush.
2. Clean the side brush, see chapter Clean-
ing the side brush.
1. Make sure that the cleaning robot is con-
nected to the network and is within the
range of the WLAN signal.
2. Make sure that the WLAN password is cor-
rect.
3. Reset the WLAN and connect again (5
GHz WLAN networks are not supported).
1. Make sure that the cleaning robot is within
range of the WLAN signal.
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