Kohler K-1360-H2 Guide De Propriétaire page 9

Troubleshooting (cont.)
Symptoms
12. Air continues to flow
through one or more jets
for several seconds after
Tidepool mode is
activated.
13. Pump stops before 18
minutes.
14. Pump does not
automatically stop after 22
minutes.
15. Pump will not turn off
when the power button
on user keypad is
pressed.
16. Pump operates but
variable speed feature
does not work.
17. Bath water cools while
pump is operating.
18. Noisy operation.
19. Remote control does not
work.
Chromatherapy Lights (H2 Models Only)
Kohler Co.
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Probable Causes
A. Normal operation - air will stop
flowing in a short time.
A. GFCI or RCD tripped.
B. Suction is blocked.
C. Jets are blocked.
D. Motor overheated and
protection device activated.
A. 20-minute timer inadvertently
disabled.
A. User keypad does not work.
B. Control does not work.
A. Motor/pump does not work.
B. Control does not work.
A. Water temperature above 104°F
(40°C).
B. Heater is turned off on user
keypad.
C. Wiring from heater to control is
loose, disconnected, or
damaged.
D. Heater does not work.
E. Control does not work.
A. Pump banding straps have not
been cut.
B. Dry or dislodged jet O-ring
(squeal).
A. Batteries improperly installed or
dead.
B. Antenna on wiring harness is
damaged.
C. Remote control not
programmed correctly.
D. Remote control does not work.
E. Control does not work.
9
Recommended Action
A. No action required.
A. Identify source of fault, and correct.
Reset GFCI or RCD.
B. Remove obstruction.
C. Remove blockage.
D. Check for blockage at suction
and/or jets. Remove blockage and
allow motor to cool.
A. See Service Manual.
A. Replace user keypad. Refer to the
installer/dealer.
B. Replace control. Refer to the
installer/dealer.
A. Replace motor/pump. Refer to the
installer/dealer.
B. Replace control. Refer to the
installer/dealer.
A. Allow bath water to cool.
B. Turn heater on.
C. Check wiring for proper
connections. Refer to the
installer/dealer.
D. Replace heater. Refer to the
installer/dealer.
E. Replace control. Refer to the
installer/dealer.
A. Cut pump banding straps with tin
snips.
B. Remove jet, replace and lubricate
O-ring, and reinstall jet.
A. Replace batteries.
B. Replace wiring harness. Refer to
the installer/dealer.
C. See Homeowners Guide or Service
Manual.
D. Replace remote control.
E. Replace control. Refer to the
installer/dealer.
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