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During an Alarm
GenAlert will begin to call your programmed phone
number when a generator failure occurs. The unit
will continue to call either every 15 minutes or every
2 hours, depending upon your switch settings.
GenAlert will continue to call until the alarm call out is
canceled.
The receiving party will hear the message:
GenAlert will repeat the message for a full minute,
allowing it to be recorded on an answering machine
or voice mail.
GenAlert continues to call your programmed phone
number until the alarm call out is canceled.
10
If the programmed phone number is to a
monitoring service or a contractor, the GenAlert
location can only be identified by "Caller ID". The
monitoring company will need to keep a record of
your GenAlert location and the phone line cannot
have caller id blocking.
"This is your remote monitoring system. There
is an alarm condition at your remote monitored
location. Please check conditions at your
monitored location."
Get other manuals https://www.bkmanuals.com
Canceling the Alarm
After you have received an alarm call, call the
monitored location where GenAlert is located and let
the phone ring 5 times. (10 times if Switch #2 "Pick
Up Ring Count" was set in OFF position). GenAlert
will automatically answer and begin playing the alarm
message.
By calling GenAlert and listening to the alarm
message, you have successfully canceled the alarm
call out. The alarm will remain active until the fault is
repaired, but it will not call out.
Resetting GenAlert
GenAlert automatically resets to monitoring mode
as soon as the alarm condition is corrected AND the
alarm call-out has been canceled.
NOTICE: Accidental alarm cancelation may occur if
anyone calls GenAlert while alarm is active.
To avoid accidental alarm cancelation, set the "Pick
Up Ring Count" to 10 rings (see Installation) and have
an answering machine or voice mail take incoming
calls.
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