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4.1. Guarantee
The original invoice will serve as your proof of guarantee for the legal
two year guarantee. This guarantee does not affect the buyer's rights by
virtue of the national legislation regarding the sale of consumer goods.
This guarantee is only valid if the BEEM®'s installation and maintenance
have been carried out in accordance with the applicable standards
and regulations and instructions for the installation, use, maintenance
and cleaning of the product, by qualified people who satisfy the legal
requirements.
The guarantee term will commence from the date the goods were
delivered.
Any replacement or repair will principally be done for free, but the shipping
costs will be at the buyer's expense, unless agreed otherwise.
Any defective goods will be sent to Heatsail by the buyer, once Heatsail
has granted its written permission to do so. Heatsail will not award any
compensation for any direct or indirect damage resulting from, or relating
to, using the product.
No compensation will be awarded for the period during which the product
isn't working.
The replaced parts will be guaranteed for the remainder of the guarantee
period, from the date the goods are delivered.
4.2. Guarantee exclusions
The conditions for activating the guarantee were not met.
The parts appear to be defective as a result of negligence or inappropriate
use or incorrect maintenance.
The installation has not been carried out in accordance with the legal
standards and not in accordance with the instructions provided in the user
manual.
Any damage caused as a result of weather conditions, chemical and
electrochemical reactions, improper use, natural disasters, electrical dis-
charge, fire, a defective electrical installation, modifications or mishandling
to packaging, the handle and the electrical wiring.
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Heatsail DOME®
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