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Troubleshooting Guide
Telephone Solutions
No dial tone
• Check or repeat installation steps:
Make sure the base power cord is connected to a working
electrical outlet.
Make sure the telephone line cord is connected to the base
and the wall jack.
• Connect another phone to the same jack. If it doesn't work,
the problem might be your wiring or local service.
• The handset may be out of range of the base. Move closer to
the base.
• Make sure the battery is properly charged (for 1 hours).
Dial tone is ok, but can't dial out
• Make sure the type of phone service you are subscribed to is
TONE or PULSE, and that the unit is SET TO MATCH the dialing
mode.
Handset does not ring
• Make sure the handset ringer is set to on.
• The handset may be out of range of the base. Move closer to
the base.
• You may have too many extension phones on your line. Try
unplugging some extensions.
• Check for a dial tone. If no dial tone is heard, see "No dial
tone".
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