Inventum VWM9001B Mode D'emploi page 50

6
troubleshooting
The washing machine will automatically control the operation of particular functions during the washing cycle. If any
irregularity occurs, this will be identified by a message (E:XX) on the display. The appliance will report the error until it is
switched off. External disturbances (e.g. the power grid) may result in various error reports. In such case:
• Switch off the appliance and wait for a few seconds.
• Switch the appliance on and repeat the washing programme.
• Most errors during operation can be solved by the user.
• If the error persists, call the customer care service.
• Repairs may only be carried out by an adequately trained person.
• Repairs or warranty claims resulting from incorrect connection or use of the appliance shall not be covered by the
warranty. In such cases, the costs of repair shall be charged to the user.
• The warranty does not cover the errors or failures resulting from external disturbances (lighting strike, power grid failures,
natural disasters etc.).
TROUBLESHOOTING AND ERROR TABLE
Problem/ Indication on the display unit
error and problem description
Incorrect settings
E0
Temperature sensor error
E1
Door lock error
E2
Water filling error
E3
Motor error
E4
Motor error
E5
Water heating error
E6
Water draining error
E7
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• English
What to do?
Restart the programme. If the error reoccurs, call a service technician.
Inlet water too cold. Repeat the washing programme. If the washing
machine reports this error again, call a service technician.
Make sure the washing machine door is closed. Unplug the power cord
from the outlet; then, plug the power cord back into the outlet and switch
on the washing machine. If the error reoccurs, call a service technician.
Check the following:
• is the water inlet valve open,
• is the filter on the water supply hose clean,
• is the water supply hose deformed (clipped, clogged etc.),
• is the pressure in the water mains between 0.05 and 0.8 MPa (0.5–8 bar).
Then, press the Start/Pause button to resume the programme. If the
error reoccurs, call a service technician.
Restart the programme. If the error reoccurs, call a service technician.
Restart the programme. If the error reoccurs, call a service technician.
Restart the programme. If the error reoccurs, call a service technician.
Check the following:
• is the pump filter clean,
• is the discharge hose clogged,
• is the drain clogged,
• if the discharge hose placed is placed below the maximum and above
the minimum height (see chapter »INSTALLATION AND CONNECTION /
Connecting and securing the water discharge hose«); then, press the
Start/Pause button again. If the error reoccurs, call a service technician.