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Customer service
Before contacting customer service:
Determine if you can solve the
problem yourself using the information
under "Troubleshooting minor issues."
If this information does not solve the
problem, additional help is available
by contacting Bosch customer
service.
U.S.A.:
Contact the Bosch Customer
Interaction Center by calling
1-800-944-2904 (toll-free).
Canada:
Contact your designated Bosch
Canada service company or call
1-800-944-2904.
To better assist you, write down the
information about your appliance
below for future reference:
Dealer name
Address
Phone number
Purchase date
Model number (E number)
Serial number (FD number)
Please provide customer service with
the appliance model number
(E number) and serial number
(FD number).
You can find this information on the
rating plate inside the refrigerator
compartment on the right.
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