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Troubleshooting
Checkpoints
If you encounter a problem with the oven, first check the table below and try the
suggestions. If the problem continues, contact a local Samsung service centre.
Problem
The buttons cannot
•
If there is foreign
be pressed properly.
matter caught
between the buttons
•
Touch model: if there
is moisture on the
exterior
•
If the Lock function
is set
The time is not
•
If there is no power
displayed.
supplied
The oven does not
•
If there is no power
work.
supplied
The oven stops while
•
If it is unplugged from
in operation.
the power socket
48 English
NV75T9549CD_SW_DG68-01201C-01_DE+FR+IT+EN.indb 48
NV75T9549CD_SW_DG68-01201C-01_DE+FR+IT+EN.indb 48
Cause
Action
•
Remove the foreign
matter and try again.
•
Remove the moisture
and try again.
•
Check whether the
Lock function is set.
•
Check whether there
is power supplied.
•
Check whether there
is power supplied.
•
Check if the Demo
mode is on.
•
Reconnect the power.
Problem
Cause
The power turns off
•
If continuous cooking
during operation.
takes a long time
•
If the cooling fan does
not work
•
If the oven is installed
in a place without
good ventilation
•
When using several
power plugs in the
same socket
There is no power to
•
If there is no power
the oven.
supplied
The oven exterior
•
If the oven is installed
is too hot during
in a place without
operation.
good ventilation
The door cannot be
•
If there is food residue
opened properly.
stuck between the
door and product
interior
The interior light is
•
If the lamp turns on
dim or does not turn
and then off
on.
•
If the lamp is covered
by foreign matter
during cooking
Action
•
After cooking for a
long time, let the oven
cool.
•
Listen for the sound of
the cooling fan.
•
Keep the gaps
specified in the
product installation
guide.
•
Use a single plug.
•
Check whether there
is power supplied.
•
Keep the gaps
specified in the
product installation
guide.
•
Clean the oven well
and then open the
door again.
•
The lamp
automatically turns off
after a certain amount
of time to save power.
You can turn it on
again by pressing
Oven light.
•
Clean the inside of the
oven and then check.
2021-05-28 오전 8:55:58
2021-05-28 오전 8:55:58
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