Epson TM-L90-i Manuel De L'utilisateur page 18

Troubleshooting
Power LED does not light
Check whether the AC adapter is correctly connected. (U
Error LED on or flashing
❏ Check to see that the roll paper cover is closed and check the Paper LED. Close the cover or
replace the roll paper if necessary.
❏ If the Paper LED is on, check whether the roll paper is correctly installed and any roll paper
remains. (U
"Installing or Replacing the Roll Paper" on page 14
❏ If the printer has been printing a lot, the thermal head may be hot. Wait for the head to cool.
Printing will resume automatically.
❏ Open the roll paper cover, and check to see if the paper is jammed. If a paper jam occurs or if the
roll paper cover will not open, see the section below.
❏ Turn the printer off and back on. If the LED is still flashing, notify your manager. The printer
may require servicing.
Printout is faint
When printout is faint, adhesive glue or another foreign substance may be present on the thermal
head, platen roller, or paper path of the printer.
In such case, first clean the thermal head by following the instructions described in
. 
the Printer" on page 15
If the print quality does not improve, clean the platen roller and paper path of the printer by
following the instructions described in
Printed character size is not appropriate for 40 mm/58 mm width paper
When using 40 mm/58 mm width roll paper, if the printed character size is not appropriate or if
the printout does not fit within the paper width, the paper guide may not be installed correctly.
(U
"Installing the Paper Guide" on page 8
Paper jam
Turn off the power and open the roll paper cover to remove the jammed paper. After that, install
the roll paper correctly. If the roll paper cover will not open, see the section below.
If glue or another foreign substance is present on the autocutter blade, platen roller, or the paper
path, a paper jam is likely to occur. (U
18
"Connecting the AC Adapter" on page 11
)
"Cleaning Inside the Printer" on page 15
)
"Cleaning Inside the Printer" on page 15
English
)
"Cleaning Inside
.
)