Faults; Guarantee - Superia 100 Guide D'installation Et D'utilisation

18. Faults line
Malfunctioning
The fire is not burning well
Glass soon gets dirty
A lacquer odour is emitted and
smoke develops
Condensation
Inconvenience caused by smoke
Chimney fire
If there is still backdraft of fluegas due to bad weather conditions 15 minutes after ignition, you should stop
ignition and wait for improvement in the weather.

19. Guarantee

Your Superia device is guaranteed for two years against any manufacturing defect from the date of purchase
provided that it is used according to the user's manual. The till slip or bill indicating the date substitutes for
the guarantee.
The scope of this guarantee is limited to the repair or replacement of parts that are discovered to be faulty
during the course of normal use.
This guarantee does not apply to malfunctions due to poor installation, incorrect use, modification of the
device, dismantling of the device, wear and tear or lack or maintenance.
Claims against guarantee must always be made at your point of sales.
Cause
Wood too moist
Wrong fuel
Chimney draught too weak:
(Minimal pressure: 10Pa at the heating
gas connector pipe)
Not enough combustion air
Wood too moist
Wrong fuel
Too much wood has been added
Not enough combustion air
Curing of the primer used
High temperature difference
Chimney draught too weak:
(Minimal pressure: 10Pa on the outlet
connector pipe)
Fuel has not been burnt up completely
Wrong combustion
overload
wrong or no maintenance
Solution

Check; max. residual moisture 20%

Use only the fuel allowed for the appliance

Check the air-tightness of the outlet

Light a kindling fire in the chimney

Close any open doors of other appliances
connected to the chimney.

Close the cleaning hatches of the chimney

If necessary, clean the connector pipe

Check the diameter of the circulation

Check the ventilation installation of the
residence or cooker hood, and open a window
if necessary

Check; max. residual moisture 20%

Fuel not small enough –

Use only the fuel allowed for the appliance

Do not add more than 2 to 3 pieces of wood

Connect the combustion air pipe directly to the
appliance, and convey combustion air to the
circulation grate or directly to the outside

Check the diameter of the circulation

Check the ventilation installation of the
residence or cooker hood, and open a window
if necessary

Rapid heating of the heating appliance will
result in an odour being given off . This will
dissipate after a while

Open the door slightly during the heating
phase. Do not leave the appliance unattended
during this phase!

Check the air-tightness of the outlet

Light a kindling fire in the chimney

Close any open doors of other appliances
connected to the chimney.

Close the cleaning hatches of the chimney

If necessary, clean the connector pipe

In principle, fuel should be topped up only
when no more orange flames are visible in the
stove.

Close down air enterance
Contact the fire department
Superia 100 / 92 110 219 01
English
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