Troubleshooting Guide - Heath Zenith DualBrite 4034-07 Instructions D'installation Et Mode D'emploi

SYMPTOM POSSIBLE CAUSE
Lights will not 1. Light switch is turned off.
come on. 2. Light bulb is loose or burned out.
3. Fuse is blown or circuit breaker is turned off.
4. Daylight turn-off is in effect.
5. Sensor not detecting movement.
6. Incorrect circuit wiring, if this is a new installation.
7. The outside air temperature is close to the same as a
person's body heat.
Lights come on in 1. The motion sensor may be installed in a relatively dark
daylight. location.
2. The "DUALBRITE" switch is in the "TEST" position.
Lights come on for no 1. The motion sensor may be sensing small animals or
apparent reason. automobile traffic.
2. Sensitivity is set too high.
3. The "DUALBRITE" switch is in the 4 hour or dusk-to-
dawn (D2D) setting.
4. The light fixture is linked to another light.
5. The light fixture is on the same channel as a neighbor's
linked light fixture.
6. The outside temperature is much warmer or cooler than
a person's body heat (summer or winter).
7. The light fixture is wired through a dimmer or timer.
The lights turn off too The light fixture may be installed in a relatively dark location.
late in dusk-to-dawn
(D2D) setting.
Link technology lights 1. Linked lights are not set to the same channel.
are not activating each 2. Too many obstructions are creating interference between
other. the linked lights.
Lights stay on 1. The sensor may be picking up a heat source like an air
continuously. vent, dryer vent, or brightly painted, heat-reflective surface.
2. The motion sensor is in manual mode.
3. Light control is in DualBrite® mode.
4. Sensitivity is set too high.
5. A linked light fixture is picking up continuous motion
and is keeping all linked lights on.
6. Motion is being detected by multiple linked lights and
is keeping all linked lights on.
7. The light fixture is wired through a dimmer or timer.
8. The light fixture is on the same circuit as a motor,
transformer, or fluorescent bulb.
Lights flash on 1. Light control is in the TEST mode and warming up.
and off.
2. Heat being reflected from other objects may be affecting
the sensor.
Seasonal Temperature Changes – The closer the surrounding temperature is to a person's body heat, the less sensitive the sensor will appear. The greater
the temperature difference, the more sensitive the sensor will appear. The SENS control might need to be readjusted toward MIN or MAX as the outside
temperature changes for the different seasons. This is a normal part of the light sensor's operation.

TROUBLESHOOTING GUIDE

8
SOLUTION
1. Turn light switch on.
2. Check bulb and replace if burned out.
3. Replace fuse or turn circuit breaker on.
4. Recheck after dark.
5. Increase the "Sensitivity" setting.
6. Verify wiring is correct.
7. Increase the "Sensitivity" setting.
1. The fixture is operating normally under these conditions.
2. Set the "DUALBRITE" switch to the OFF, 4 hour, or dusk-
to-dawn (D2D) setting.
1. Reduce sensitivity.
2. Reduce sensitivity.
3. The light fixture is operating normally under these circumstances.
4. The light fixture is operating normally if linked. The Link option
can be turned OFF or set to a different channel.
5. Change the channel of the affected light fixtures to a different
channel.
6. Reduce sensitivity.
7. Do not use a dimmer or timer to control the light fixture. Replace
the dimmer or timer with a standard on/off wall switch.
Relocate the light fixture or use the 4 hour setting.
1. Ensure the linked lights are set to the same channel.
2a. Add a Link light between the existing lights to create an
additional relay point.
2b. Move the Link lights closer to each other.
1. Reduce sensitivity.
2. Switch the motion sensor to auto. See Manual mode on page 7.
3. Slide DualBrite® switch to OFF position.
4. Reduce sensitivity.
5. The light fixtures are operating normally under these circum-
stances.
6. The light fixtures are operating normally under these circum-
stances.
7. Do not use a dimmer or timer to control the light fixture. Replace
the dimmer or timer with a standard on/off wall switch.
8. Install the light fixture on a circuit without motors, transformers,
or fluorescent bulbs.
1. While in "TEST" mode, the light only stays on for 5 seconds.
Set the "DUALBRITE" switch to OFF, 4 hour, or dusk-to-
dawn (D2D).
2. Reduce sensitivity.
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