Troubleshooting - wissner-bosserhoff movita Notice D'utilisation

15.2 Troubleshooting

Problem
Electric motor adjustments do
not function correctly
Electric motor adjustments do
not function
Error message sounds during
height adjustment. Height,
comfort seating and automatic
prophylaxis cannot be adjusted
The SafeFree side guard can
®
no longer be correctly adjusted
The castors do not brake or do
not roll
Underbed light is not working
correctly
Handset does not work
Possible cause
Mechanisms are blocked
Handset faulty or not plugged in
correctly
Plug not connected to the power
supply and battery (if applica-
ble) empty
The system was overloaded and
the thermal fuse has discon-
nected; the fuse has tripped
Motor operation fault
Mechanisms are blocked
Mechanical parts are bent
Foreign bodies have accumulat-
ed in the castors over time
The castor system is defective
Wrong standard saved
Handset locked, not plugged in
correctly or faulty
Remedy
Check moving parts and remove
any foreign bodies
- Pull the power plug, wait for
3 minutes and plug it back in
- Reset the handset
- Contact the wi-bo customer
service
Connect the power plug to the
mains power supply
Wait for the system to cool down
(up to 18 min.). If the system
still does not work, contact our
customer service.
Contact our technical customer
service
Check moving parts and remove
any foreign bodies
Contact our customer service
Remove foreign bodies
Contact our customer service
Switch the underbed light into
automatic mode when the
resident is in bed
- Pull the power plug, wait for
3 minutes and plug it back in
- Reset the handset
- Unlock the handset, check the
plug connection or contact wi-
bo customer service
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