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TROUBLESHOOTING GUIDE
Trouble
Unit does not operate on
any speed setting
Light remains on in
chassis after unit has
been turned off.
Not enough humidity.
Too much humidity.
(condensation becomes
heavy on fold surfaces in
room)
Water leak
Odor
Control panel does not
respond to input.
Display shows CL
Water leaking from unit
Display flashes "20"
Display flashes "—"
Probable Cause
• No power to unit.
• Unit has run out of water – fan will
not operate without water is
present.
• Refill switch operation/improper
positioning of float assy.
• LED light stays on in cabinet
whenever power is supplied.
• Wick is old and ineffective.
• Humidistat is not set high enough
• Humidistat is set too high.
• Cabinet may have been overfilled.
There is a safety overflow hole in rear
of cabinet.
• Bacteria may be present.
• Control lock feature has been turned on
to prevent changes in settings.
• Bottle caps not properly
tightened or situated
• ROOM Humidity is lower than 20%.
• Unit initiating.
• Room humidity is over
90%.
• Ensure polarized plug is fully inserted
in wall outlet.
• Refill reservoir.
• Ensure float assembly is correctly
positioned as described in
• Water Fill, page 5.
• This is normal.
• Replace wick when clogged or
hardened with minerals.
• Increase humidity setting on control
panel.
• Reduce humidistat setting or
increase room temperature.
• DO NOT OVERFILL cabinet. Correct
water level is indicated inside of
cabinet side wall.
• Clean and disinfect cabinet following
Care and Maintenance instructions.
• Add EPA registered Bacteria
Treatment according to instructions on
the bottle.
• It may be necessary to replace the
wick if odor persists.
• Press Humidity and Speed
buttons at same time for 5
seconds to deactivate feature.
• Check that fill cap is secure and bottle
cap is correctly aligned in base.
• Will read actual humidity when level
comes up to 25%.
• Room humidity will display after
initiation is complete.
• Will remain until humidity drops below
90%.
10
Remedy
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