Kohler K-1111-H2 Mode D'emploi page 9

Troubleshooting (cont.)
Symptoms
3. User keypad is
illuminated, but does not
respond to buttons or
outer ring.
User keypad indicator bar
4.
keeps scanning at
power-up.
5. User keypad is
illuminated, but pump
will not start.
6. Motor runs but pump will
not prime (cavitates).
Pump stops before 18
7.
minutes.
8. Pump does not
automatically stop after 22
minutes.
9. Pump will not turn off
when the power button
on user keypad is
pressed.
10. Pump operates but
variable speed feature
does not work.
Kohler Co.
Probable Causes
A. Control program is locked.
B. Wiring harness from user
keypad to control is loose,
disconnected, or damaged.
C. User keypad does not work.
D. Control does not work.
A. Control program is locked.
B. Wiring harness from user
keypad to control is loose,
disconnected, or damaged.
C. User keypad does not work.
D. Control does not work.
A. Power cord from pump to
control is loose, disconnected, or
damaged.
B. Pump does not work.
C. Control does not work.
A. Motor/Pump is shimmed too
high.
B. Small air leak at pump inlet.
C. Motor/pump does not work.
D. Control does not work.
A. GFCI or RCD tripped.
B. Suction is blocked.
C. Jets are blocked.
D. Motor overheated and
protection device activated.
A. 20-minute timer inadvertently
disabled.
A. User keypad does not work.
B. Control does not work.
A. Motor/pump does not work.
B. Control does not work.
9
Recommended Action
A. Reset GFCI or RCD.
B. Check wiring for proper
connections. Replace wiring
harness if necessary. Refer to the
installer/dealer.
C. Replace user keypad. Refer to the
installer/dealer.
D. Replace control. Refer to the
installer/dealer.
A. Reset GFCI or RCD.
B. Check wiring for proper
connections. Replace wiring
harness if necessary. Refer to the
installer/dealer.
C. Replace user keypad. Refer to the
installer/dealer.
D. Replace control. Refer to the
installer/dealer.
A. Check wiring for proper
connections. If problem persists,
Refer to the installer/dealer.
B. Replace pump. Refer to the
installer/dealer.
C. Replace control. Refer to the
installer/dealer.
A. Lower pump/control to subfloor
level.
B. Securely tighten nut(s) on intake
side of pump.
C. Replace motor/pump. Refer to the
installer/dealer.
D. Replace control. Refer to the
installer/dealer.
A. Identify source of fault, and correct.
Reset GFCI or RCD.
B. Remove obstruction.
C. Remove blockage.
D. Check for blockage at suction
and/or jets. Remove blockage and
allow motor to cool.
A. See Service Manual.
A. Replace user keypad. Refer to the
installer/dealer.
B. Replace control. Refer to the
installer/dealer.
A. Replace motor/pump. Refer to the
installer/dealer.
B. Replace control. Refer to the
installer/dealer.
1042951-5-D