Kohler K-1111-H2 Mode D'emploi page 8

Warranty (cont.)
replacement or an equivalent model (in those cases that the model has been discontinued) when the product
is beyond repair, without any charge to the consumer.
4. The time of repair will not exceed six (6) weeks commencing on the date the product is received.
5. It is recommended that the consumer save the invoice or receipt as additional protection, as it may
substitute the warranty in the case that there is a discrepancy in the validity of the warranty.
EXCEPTIONS AND RESTRICTIONS
The Warranty will not be valid in the following cases:
1. When the product is not operated in accordance with the instructions concerning use and operation set
forth in the owner's manual or installation instructions, and when the recommendations and warnings
included are not observed.
2. When the product has been modified or dismantled partially or totally; or has been used in a negligent
fashion and as a consequence has suffered damages attributable to the consumer, individual, or hardware not
authorized by Kohler Co.
3. This warranty does not cover the damages as a result of disaster such as fire or acts of God, including
flooding, earthquake, or electric storms, etc. To obtain a list of distributors in your area where you can
exercise your rights under this warranty, please call 001-877-680-1310.
KOHLER CO., KOHLER, WI 53044 U.S.A.
IMPORTER:
INTERNACIONAL DE CERÁMICA, S.A.B. DE C.V.
AV. CARLOS PACHECO NO. 7200
CHIHUAHUA, CHIH., MEXICO C.P. 31060
TEL: 52 (14) 29-11-11
Troubleshooting
This troubleshooting guide is for general aid only. A Kohler Authorized Service Representative or qualified
electrician should correct all electrical problems. For warranty service, contact your dealer or wholesale
distributor.
Symptoms
User keypad does not
1.
illuminate when power
button is pressed or outer
ring is rotated.
2. Motor starts, but all jets
are not functioning.
1042951-5-D
Probable Causes
A. No power to control.
B. GFCI or RCD tripped.
C. Wiring harness from user
keypad to control is loose,
disconnected, or damaged.
D. User keypad does not work.
E. Control does not work.
A. Jet is closed.
B. Jet not installed correctly.
C. Jets are blocked.
Recommended Action
A. Check wiring and connect power. If
problem persists, Refer to the
installer/dealer.
B. Reset GFCI or RCD.
C. Check wiring for proper
connections. Replace wiring
harness if necessary. Refer to the
installer/dealer.
D. Replace user keypad. Refer to the
installer/dealer.
E. Replace control. Refer to the
installer/dealer.
A. Rotate jet trim counterclockwise to
open.
B. Reinstall jet; check for O-ring
damage.
C. Remove blockage.
8 Kohler Co.