HeathCo HZconnect Guide De Démarrage Rapide page 25

Cannot Connect Device To Network
You need to reset your HZconnect video doorbell
You may need to reset your HZconnect video
doorbell.
1. Remove HZconnect video doorbell from the
backplate by unscrewing the small screw on the
bottom.
2. Pry open the black rubber door on the back of the
video doorbell (same door you opened to switch
the doorbell on).
3. Next to the power switch is a small hole. Insert
a paperclip or something similar into the hole
to press the reset button. Keep it pressed for
10 seconds to reset the video doorbell.
4. Reinstall HZconnect video doorbell and retry
connecting to network.
You may have entered the wrong password for
your wi-fi network
If you have entered the wrong password for your
wi-fi network, it will not allow you to connect to the
network and will not connect unless you reset your
HZconnect video doorbell.
Please follow the above instructions to reset your
video doorbell.
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