HeathCo HZconnect Guide De Démarrage Rapide page 23

Cannot Connect Device To Network
Video doorbell does not have power
Your HZconnect video doorbell may not be receiving
sufficient power to operate correctly.
First check to see if your power module is correctly
installed.
1. Disconnect the bare wires from the power module
that are inserted into the quick connectors.
2. Ensure that the exposed wire is at least 3/4".
3. If the exposed wire is not 3/4", use wire strippers
to expose 3/4" of wire.
4. Re-insert the bare wires into the quick connectors.
5. Check to see if video doorbell has power (LED on
front of doorbell should be flashing red or blue).
Continue to next page if you do not have wire
strippers.
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