Before You Call For Service - GE ZEU30 Serie Manuel Du Propriétaire

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Questions?
Before you
call for
service...
20
Problem
Possible Cause
Surface elements will
Improper cookware being used.
not maintain a rolling
boil or cooking is slow
Surface elements do
Cooktop controls improperly set.
not work properly
Power arc ON
+, -, or control lock pads have been
indicator blinking
touched before an element is turned on.
Scratches on cooktop
Incorrect cleaning methods being used. Use recommended cleaning procedures.
glass surface
Cookware with rough bottoms being
used or coarse particles (salt or sand)
were between the cookware and the
surface of the cooktop. Cookware has
been slid across the cooktop surface.
Areas of discoloration
Food spillovers not cleaned before next
on the cooktop
use.
Hot surface on a model with a light-col-
ored glass cooktop.
Plastic melted to the
Hot cooktop came into contact with
surface
plastic placed on the hot cooktop.
Pitting (or indentation)
Hot sugar mixture spilled on the cook-
of the cooktop
top.
Unresponsive keypad
Keypad is dirty.
A fuse in your home may be blown or
the circuit breaker tripped.

Before You Call For Service

Radiant Cooktop
What To Do
the diameter of the surface unit selected.
Check to be sure the correct control is set
for the surface element you are using.
See the Operating the Cooking Elements
section.
See the Cleaning the glass cooktop section.
To avoid scratches, use the recommended
cleaning procedures. Make sure bottoms
of cookware are clean before use, and use
cookware with smooth bottoms.
See the Cleaning the glass cooktop section.
This is normal. The surface may appear
discolored when it is hot. This is temporary
and will disappear as the glass cools.
See the Glass surface – potential for per-
manent damage section in the Cleaning the
glass cooktop section.
Clean the keypad.
Replace the fuse or reset the circuit breaker.

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