Surface Elements; Before You Call For Service - GE Monogram ZHU30 Serie Manuel Du Propriétaire

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Questions?
Before you
call for
service...
24
Problem
Possible Cause
Surface elements will
Improper cookware being used.
not maintain a rolling
boil or cooking is slow
Surface elements do
Cooktop controls improperly set.
not work properly
Power arc ON
Wrong pan type.
indicator blinking
Pan is too small.
Pan not positioned correctly.
+, -, or control lock pads have been
touched before an element is turned on.
Scratches on cooktop
Incorrect cleaning methods being used. Use recommended cleaning procedures.
glass surface
Cookware with rough bottoms being
used or coarse particles (salt or sand)
were between the cookware and the
surface of the cooktop. Cookware has
been slid across the cooktop surface.
Areas of discoloration
Food spillovers not cleaned before next
on the cooktop
use.
Hot surface on a model with a light-col-
ored glass cooktop.
Plastic melted to the
Hot cooktop came into contact with
surface
plastic placed on the hot cooktop.
Pitting (or indentation)
Hot sugar mixture spilled on the cook-
of the cooktop
top.
Unresponsive keypad
Keypad is dirty.
A fuse in your home may be blown or
the circuit breaker tripped.
Pan detection/sizing
Improper cookware being used.
not working properly
Pan is improperly placed.
Cooktop control improperly set.
Noise
Sounds you may hear: Buzzing, whis-
tling and humming.

Before You Call For Service

Induction Cooktop
What To Do
Use pans that are recommended for induc-
of the surface element.
Check to be sure the correct control is set
for the surface element you are using.
Use a magnet to check that cookware is
induction compatible.
the minimum size for the element. See the
Using the correct size cookware section.
Center the pan in the cooking ring.
See the Operating the Cooking Elements
section.
See the Cleaning the glass cooktop section.
To avoid scratches, use the recommended
cleaning procedures. Make sure bottoms
of cookware are clean before use, and use
cookware with smooth bottoms.
See the Cleaning the glass cooktop section.
This is normal. The surface may appear
discolored when it is hot. This is temporary
and will disappear as the glass cools.
See the Glass surface – potential for per-
manent damage section in the Cleaning the
glass cooktop section.
Clean the keypad.
Replace the fuse or reset the circuit breaker.
the minimum size for the element being
used. See the Using The Correct Size Cook-
ware section.
Make sure the pan is centered on the corre-
sponding surface element.
Check to see that the control is set properly.
These sounds are normal. See Cooking
Noise section.

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