Guarantee/Customer Service - AEG 68002 K-MN Instructions De Montage Et Mode D'emploi

Guarantee/Customer Service

Belgium
DECLARATION OF GUARANTEE TERMS.
Our appliances are produced with the greatest of care. However, a defect may still oc-
cur. Our consumer services department will repair this upon request, either during or
after the guarantee period. The service life of the appliance will not, however, be re-
duced as a result.
This declaration of guarantee terms is based on European Union Directive 99/44/EC
and the provisions of the Civil Code. The statutory rights that the consumer has under
this legislation are not affected by this declaration of guarantee terms.
This declaration does not affect the vendor's statutory warranty to the end user. The
appliance is guaranteed within the context of and in adherence with the following
terms:
1. In accordance with provisions laid down in paragraphs 2 to 15, we will remedy free
of charge any defect that occurs within 24 months from the date the appliance is
delivered to the first end user.
These guarantee terms do not apply in the event of use for professional or equiva-
lent purposes.
2. Performing the guarantee means that the appliance is returned to the condition it
was in before the defect occurred. Defective parts are replaced or repaired. Parts re-
placed free of charge become our property.
3. So as to avoid more severe damage, the defect must be brought to our attention
immediately.
4. Applying the guarantee is subject to the consumer providing proof of purchase
showing the purchase and/or delivery date.
5. The guarantee will not apply if damage caused to delicate parts, such as glass (vit-
reous ceramic), synthetic materials and rubber, is the result of inappropriate use.
6. The guarantee cannot be called on for minor faults that do not affect the value or
the overall reliability of the appliance.
7. The statutory warranty does not apply when defects are caused by:
– a chemical or electrochemical reaction caused by water,
– abnormal environmental conditions in general,
– unsuitable operating conditions,
– contact with harsh substances.
8. The guarantee does not apply to defects due to transport which have occurred out-
side of our responsibility. Nor will the guarantee cover those caused by inadequate
installation or assembly, lack of maintenance or failure to respect the assembly in-
structions or directions for use.
9. Defects that result from repairs or measures carried out by people who are not
qualified or expert or defects that result from the addition of non-original accesso-
ries or spare parts are not covered by the guarantee.
10.Appliances that are easy to transport may be delivered or sent to the consumer
services department. Home repairs are only anticipated for bulky appliances or
built-in appliances.
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