Duux Edge Manuel Utilisateur page 26

10. FAQ
Error code Possible cause
E0 The NTC is disconnected.
E1 The NTC has short circuited.
E2 The tip-over switch has been
triggered.
If problems persist, please contact your supplier.
11. Warranty
Duux products have a 24-month guarantee from the time of purchase, provided that they are installed
and maintained correctly as indicated in this user manual. Warranty will be void if the product has been
improperly operated, stored or used other than described in this manual. This includes opening the device
and water damage.
Claims under the guarantee must always be made via the supplier of your Duux product. Products with a
defect caused by the production process and within the guarantee period after purchase will be assessed
by Duux.
If you notice a defect, please first consult the user manual and the online FAQ at www.duux.com.
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Possible solution
Please contact a certified Duux service provider.
Please contact a certified Duux service provider.
Disconnect the product from the power source. Place the
product upright on a stable and flat surface. Connect the
product to the power source.