EYENIMAL HYDRA 200 Guide D'utilisation page 5

How to use it
Warranty
A. Troubleshooting
Should your product stop working or develop a fault, please read this guide over and make sure that the malfunction is not
due to user error.
If the problem persists, contact your retailer or check out our FAQ section at www.numaxes.com. You may also contact
NUM'AXES at +33.2.38.69.96.27 or by e-mail at export@numaxes.com.
Depending on the extent of the malfunction, you may have to return your product for service and repair.
For repairs, please return the complete product and the proof of purchase (invoice or sales receipt).
B. Warranty
NUM'AXES guarantees the products against all manufacturing defects for two years after purchase. All postage and packing
charges will be the purchaser's sole responsibility.
C. Warranty conditions
1. The warranty applies only upon submission of a proof of purchase (invoice or sales receipt). The warranty is exclusive to
the original purchaser.
2. This warranty does not cover the following:
•
direct or indirect transport risks linked to the return of the product to NUM'AXES,
•
product damage resulting from:
- negligence or fault on part of user (e.g.: bites, breakage, cracking),
- use contrary to instructions or for other than intended purpose,
- repairs conducted by unapproved technicians.
•
loss or theft.
3. If the product is found to be defective, NUM'AXES shall either repair or exchange it, as deemed fit by NUM'AXES.
4. NUM'AXES shall not be held liable in any way for the damages resulting from incorrect use or product breakdown.
5. NUM'AXES reserves the right to modify the characteristics of its products with a view to making technical improvements
or to complying with new regulations.
6. The information contained in this guide may be subject to amendment without prior notice.
7. Photos and drawings are not contractual.
Some pets may need some time to get used to the bowl. You may gently press your finger
on the floating lid to help your pet notice the presence of water.
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