Service; Data Plate; Self Help; Troubleshooting Chart - Bosch BENCHMARK Serie Manuel D'utilisation Et D'entretien

Service

How to Obtain Service or Parts
To reach a service representative, see the contact
information at the front of the manual. Please be prepared
with the information printed on your product data plate
when calling.
Product Data Plate
The data plate shows the model and serial number. Refer
to the data plate on the appliance when requesting service.
The data plate location varies based on the oven model
and door hinge type:
• Single oven with bottom hinge: left hand side of door
trim.
• Single oven with side hinge: side opposite the door
hinge.
• Double oven with bottom hinge: left hand side of door
trim of the lower oven cavity.
• Double oven with side hinge: side opposite the door
hinge of the lower oven cavity.

Self Help

Troubleshooting Chart

Use these suggestions before calling for service to avoid
service charges.
Oven Problem
Oven door is locked and will not open,
even after cooling.
Oven is not heating.
Oven is not cooking evenly.
Baking results are not as expected.
Food takes longer to cook than
expected.
Food is overcooked.
Oven light is not working properly.
Possible Causes and Suggested Solutions
Turn the oven off at the circuit breaker and wait five minutes. Turn breaker back
on. The oven should reset itself and will be operable.
Check circuit breaker or fuse box to your house. Make sure there is proper
electrical power to the oven. Be sure oven temperature has been selected.
Refer to cooking charts for recommended rack position. Check "Getting the
Most Out of Your Appliance" for tips and suggestions.
Refer to cooking charts for recommended rack position. Check "Getting the
Most Out of Your Appliance" for tips and suggestions. Adjust oven calibration if
necessary. See "Oven Temperature Offset" under "Settings Menu Options".
The oven is carefully calibrated to provide accurate results. However, the
temperature can be offset if food is consistently too brown or too light. See
"Oven Temperature Offset" under "Settings Menu Options".
The oven is carefully calibrated to provide accurate results. However, the
temperature can be offset if food is consistently too brown or too light. See
"Oven Temperature Offset" under "Settings Menu Options".
Replace or reinsert the light bulb if loose or defective. Touching the bulb with
fingers may cause the bulb to burn out.
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