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10. Troubleshooting

General
Faults usually occur if the unit
has not been handled, cared for
or maintained properly. The
following table contains the most
common faults and remedies to
eliminate these faults. If you have
any other problems, please
contact your nearest service
center authorized by the
manufacturer, or your nearest
authorized specialist dealer.
Fault
Abnormal noise.
Clattering in the unit.
Metal-like hammering noises.
Motor will not start.
Motor turns off.
Motor turns off.
Yellow lawn.
Cut not clean.
Caution! Repairs that
A
require specialist
knowledge must only be carried
out by an authorized specialist.
Caution! For safety reasons,
A
only use original spare
parts supplied by the
manufacturer or parts that have
been authorized by the
manufacturer.
Possible Cause
Motor fixing screws or
mower casing loose.
Foreign body blocking
the cutting cylinder.
Battery not pushed
all the way in.
Circuit breaker has been
triggered.
Blocked by foreign body.
Blocking protection activated.
The cutting height you have
selected is too low;
you are pushing the mower too
quickly. Circuit breaker has been
activated.
Battery power too low for
cutting height.
Cutting height too low.
Cutting gap between cutting
cylinder and bottom blade is
too wide.
Blades are blunt or damaged.
We expressly point out that in
accordance with product liability
laws, we are not liable for any
damage caused by our units if
this damage is due to improper
repair or if parts exchanged are
not our original parts or parts
approved by us, and if the
repairs were not carried out at
service center authorized by the
manufacturer or by an
authorized specialist. The same
applies to spare parts and
accessories.
Remedy
Tighten screws
Turn off the mower. Pull the
Battery out of the contact bar.
Remove the foreign body.
Harness is not flat against
Battery.
Wait approx. 2 – 5 minutes,
then turn on the motor again.
Switch off the motor. Pull the
Battery out of the contact bar.
Remove the foreign body.
Let the motor cool for 2 – 5
minutes, then use the mower with
a higher cutting height and reduce
the cutting height in stages until
you reach the lower cutting height
you require. Push the mower more
slowly across the lawn.
Increase the cutting height and
cut the lawn in stages or charge
the battery (see chapter 9.2.
"The Battery").
Increase the cutting
height.
Readjust cutting tool
(refer to section 9.4.).
Have the blade replaced at
a Mantis Service Center or by
an authorized specialist.
GB
17

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