Troubleshooting; Additional Information - USRobotics R24.0715.00 Guide D'installation Rapide

Troubleshooting

This basic procedure addresses a number of symptoms that you might experience with
your router:
1. Verify the power cord and the Ethernet or USB cable are connected correctly. See the
Installation illustrations on page 3.
2. Ensure that the power outlet to which the router is connected is a live outlet.
3. Refer to the LED descriptions in this guide and then check the LEDs on the router
to make sure you are receiving power and all ports are functioning. See the LED
descriptions on page 1.
4. For connectivity issues, reboot your router and wait for the LEDs to stabilize, then
reboot your computer.
If you still have trouble using the router, see "Troubleshooting" in the User Guide on the
USRobotics Installation CD-ROM.

Additional Information

For regulatory and warranty information, see the User Guide on the USRobotics
Installation CD-ROM.
For operation and configuration information, see the User Guide on the USRobotics
Installation CD-ROM. The User Guide contains detailed information on the use and
configuration of your ADSL2+ Ethernet/USB Modem/Router.
For expanded troubleshooting and additional information:
1. See the User Guide on the USRobotics Installation CD-ROM.
2. Go to the Support section of the USRobotics Web site at
www.usr.com/support/.
Many of the most common difficulties that customers experience have been
addressed in the FAQ and Troubleshooting Web pages for your ADSL2+ Ethernet/
USB Modem/Router. The Support pages also contain information on the latest
firmware and may contain documentation updates.
3. Submit your technical support question using an online form, or contact USRobotics
customer support.
4. See the Support contact information on the last page of this guide.
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