LG G900UM Guide De Démarrage Rapide page 41

PROCEDURE FOR RESOLVING DISPUTES:
EXCEPT WHERE PROHIBITED BY LAW, ALL DISPUTES
BETWEEN YOU AND LG ARISING OUT OF OR RELATING
IN ANY WAY TO THIS LIMITED WARRANTY OR THE
PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH
BINDING ARBITRATION, AND NOT IN A COURT OF
GENERAL JURISDICTION. EXCEPT WHERE PROHIBITED
BY LAW, YOU AND LG BOTH IRREVOCABLY AGREE TO
WAIVE THE RIGHT TO A JURY TRIAL AND TO BRING OR
PARTICIPATE IN A CLASS ACTION.
Definitions. For the purposes of this section, references
to "LG" mean LG Electronics Canada, Inc., its parents,
subsidiaries and affiliates, and each of their officers,
directors, employees, agents, beneficiaries, predecessors
in interest, successors, assigns and suppliers; references
to "dispute" or "claim" shall include any dispute, claim
or controversy of any kind whatsoever (whether based
in contract, tort, statute, regulation, ordinance, fraud,
misrepresentation or any other legal or equitable theory)
arising out of or relating in any way to the sale, condition or
performance of the product or this Limited Warranty.
Notice of Dispute. In the event you intend to commence
an arbitration proceeding, you must first notify LG in writing
at least 30 days in advance of initiating the arbitration
by sending a letter to LGECI Legal Team at 20 Norelco
Drive, North York, Ontario, Canada M9L 2X6 (the "Notice
of Dispute"). You and LG agree to engage in good faith
discussions in an attempt to amicably resolve your claim.
The notice must provide your name, address, and telephone
number; identify the product that is the subject of the claim;
and describe the nature of the claim and the relief being
sought. If you and LG are unable to resolve the dispute
within 30 days of LG's receipt of the Notice of Dispute,
the dispute shall be resolved by binding arbitration in
accordance with the procedure set out herein. You and LG
both agree that, during the arbitration proceeding, the terms
(including any amount) of any settlement offer made by
either you or LG will not be disclosed to the arbitrator until
the arbitrator determines the dispute.